At a Glance
- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with top quality ratings.
- Benefits: Competitive salary, commission, retail discounts, and wellbeing support.
- Other info: Supportive environment with great progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; confident with data analysis and Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.
You will deliver a full range of sales and marketing approaches to drive sales including:
- Handling enquiries
- Developing the digital profile of the home
- Networking with the local community
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
Key responsibilities include:
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Actively generating leads and identifying local marketing opportunities
- Maintaining a contacts database
Requirements:
- Proven sales and marketing experience, preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relations Manager (Permanent) in Fareham employer: Barchester Healthcare
Barchester is an exceptional employer, offering a supportive work environment where you can thrive as a Customer Relations Manager. With a focus on employee growth and development, you will have access to various wellbeing support services and opportunities to network within the local community, all while contributing to the success of a first-class care home. Join us to be part of an industry-leading team that values your contributions and provides competitive benefits, including retail and leisure discounts.
