At a Glance
- Tasks: Deliver engaging digital training and support colleagues in using new systems.
- Company: Barchester Healthcare, leading the way in digital transformation for quality care.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Field-based role with excellent career growth and learning opportunities.
- Why this job: Make a real difference in healthcare by empowering colleagues with digital skills.
- Qualifications: Experience in digital training and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care.
Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
- Delivering Digital Systems Training
- Deliver engaging face-to-face, virtual and one-to-one training sessions across your region.
- Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
- Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
- Monitor training completion and maintain accurate attendance and learning records.
- Supporting New Starters
- Deliver digital systems training as part of the onboarding process.
- Ensure new starters have the correct system access and understand how to use digital tools effectively.
- Assess and sign off competency where required.
- Provide ongoing coaching, mentoring and support to new colleagues.
- Driving Digital Adoption & Change
- Support the successful implementation of new digital systems across homes and hospitals.
- Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
- Identify training needs and recommend the most effective learning solutions.
- Support change management initiatives to ensure smooth transitions to new technologies.
- Quality & Continuous Improvement
- Maintain expertise across a range of digital systems and training methodologies.
- Attend train-the-trainer programmes and ongoing professional development activities.
- Support quality assurance activities and provide feedback to improve training delivery.
- Promote learning and development opportunities across the organisation.
About You
- Essential Experience delivering digital systems training from implementation through to adoption.
- Excellent presentation, communication and facilitation skills.
- Minimum C&G 7300 qualification (or equivalent).
- Level 3 Diploma in Health & Social Care or experience within a social care environment.
- Full UK driving licence and willingness to travel, including occasional overnight stays.
Digital Operational Trainer in England employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, committed to fostering a supportive and innovative work culture that prioritises employee growth and development. As a Digital Operational Trainer, you will benefit from a collaborative environment where your contributions directly enhance the quality of care provided across our homes and hospitals. With a focus on continuous improvement and professional development, Barchester offers unique opportunities for meaningful engagement in a field-based role that allows you to make a real difference in the lives of both colleagues and residents.
