At a Glance
- Tasks: Deliver engaging digital training and support colleagues in using new systems.
- Company: Join Barchester Healthcare, a leader in digital transformation for care services.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Field-based role with opportunities for growth and continuous improvement.
- Why this job: Make a real difference in healthcare by empowering colleagues with digital skills.
- Qualifications: Experience in digital training and strong communication skills required.
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care.
Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
- Delivering Digital Systems Training
- Deliver engaging face-to-face, virtual and one-to-one training sessions across your region.
- Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
- Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
- Monitor training completion and maintain accurate attendance and learning records.
- Supporting New Starters
- Deliver digital systems training as part of the onboarding process.
- Ensure new starters have the correct system access and understand how to use digital tools effectively.
- Assess and sign off competency where required.
- Provide ongoing coaching, mentoring and support to new colleagues.
- Driving Digital Adoption & Change
- Support the successful implementation of new digital systems across homes and hospitals.
- Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
- Identify training needs and recommend the most effective learning solutions.
- Support change management initiatives to ensure smooth transitions to new technologies.
- Quality & Continuous Improvement
- Maintain expertise across a range of digital systems and training methodologies.
- Attend train-the-trainer programmes and ongoing professional development activities.
- Support quality assurance activities and provide feedback to improve training delivery.
- Promote learning and development opportunities across the organisation.
About You
- Experience delivering digital systems training from implementation through to adoption.
- Excellent presentation, communication and facilitation skills.
- Minimum C&G 7300 qualification (or equivalent).
- Level 3 Diploma in Health & Social Care or experience within a social care environment.
- Full UK driving licence and willingness to travel, including occasional overnight stays.
Digital Operational Trainer employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, committed to fostering a supportive and innovative work culture that prioritises employee development and well-being. As a Digital Operational Trainer, you will benefit from comprehensive training opportunities, a collaborative environment, and the chance to make a meaningful impact on the quality of care provided across our homes and hospitals. With a focus on digital transformation, you'll be at the forefront of enhancing operational efficiency while enjoying the flexibility of a field-based role that allows for travel across your region.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operational Trainer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Barchester Healthcare or any other company, be ready to talk about your skills and experiences confidently. Make it engaging and show them why you're the perfect fit for the Digital Operational Trainer role.
✨Tip Number 3
Stay proactive! Follow up after interviews or networking events with a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Digital Operational Trainer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in delivering digital systems training. We want to see how your skills align with the role, so don’t be shy about showcasing relevant examples!
Show Off Your Communication Skills:Since this role involves a lot of training and support, it’s crucial to demonstrate your excellent presentation and facilitation skills. Use clear and engaging language in your application to reflect how you’d communicate with colleagues.
Highlight Your Experience:Don’t forget to mention any previous experience in health and social care environments. We’re looking for someone who understands the sector, so share any relevant roles or projects that showcase your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Digital Systems
Make sure you’re well-versed in the digital systems that Barchester Healthcare uses. Familiarise yourself with their functionalities and how they enhance care delivery. This will not only show your enthusiasm but also demonstrate your readiness to train others effectively.
✨Showcase Your Training Skills
Prepare to discuss your previous experience in delivering training sessions. Bring examples of how you've engaged learners, adapted your style to different audiences, and ensured competency. Practising a mini-training session could impress the interviewers!
✨Emphasise Communication and Collaboration
As a Digital Operational Trainer, you'll need to work closely with various teams. Highlight your communication skills and any experience you have in collaborative projects. Be ready to share how you’ve successfully partnered with others to drive change.
✨Be Ready for Change Management Questions
Expect questions about how you handle change and support others through transitions. Prepare examples of how you've facilitated smooth adoptions of new technologies or processes in the past. This will show your ability to lead during Barchester's digital transformation.
