At a Glance
- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with top quality ratings.
- Benefits: Competitive salary plus commission, retail discounts, and wellbeing support.
- Other info: Supportive team environment with great progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
Competitive salary plus commission (12 month Maternity cover).
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Actively generate leads and identify local marketing opportunities. Maintain a contacts database.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Management Manager employer: Barchester Healthcare
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a supportive work culture that prioritises employee wellbeing and development. As a leader in the care sector, we provide our staff with unique opportunities to grow within a prestigious team dedicated to delivering outstanding care, all while enjoying access to various retail and leisure discounts. Join us in making a meaningful impact in the lives of our residents and the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Manager
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet people connected to Barchester. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy in a care home. Highlight your achievements and how you can contribute to Barchester's success.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Relationship Management Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Relationship Manager role. Highlight any sales and marketing experience, especially in healthcare, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our mission at Barchester. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your sales prowess. Numbers speak volumes, so if you’ve increased occupancy or driven sales, make sure we see those figures!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent news. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales and marketing successes. Think about how you've increased occupancy or improved conversion rates in previous roles. Be ready to discuss these achievements in detail during the interview.
✨Be Community-Focused
Since networking is key for this role, come prepared with ideas on how you would engage with the local community. Think about potential partnerships or events that could raise the profile of the care home. This shows you're proactive and ready to hit the ground running.
✨Data Savvy
Brush up on your data analysis skills, especially if you've used Salesforce or similar CRM applications before. Be ready to discuss how you've used data to drive sales decisions in the past. This will show that you can leverage technology to enhance performance.
