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- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Competitive salary, commission structure, wellbeing support, and career development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Sales experience preferred; self-motivated and confident communicator.
- Other info: Supportive team environment with opportunities for progression.
The predicted salary is between 36000 - 60000 £ per year.
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager in Croydon employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Relationship Manager in Croydon
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or join online groups related to healthcare and customer relations. Building connections can lead to valuable insights and even job referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy. A confident and clear presentation of your skills can make all the difference during interviews.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Regional Customer Relationship Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight any sales or marketing experience, especially in healthcare, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our mission at Barchester. Keep it friendly and professional!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and engaging. Use straightforward language and don’t hesitate to let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Barchester!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales and marketing successes, especially in healthcare if possible. Be ready to discuss how you've improved conversion rates or generated leads in previous roles, as this will resonate well with the interviewers.
✨Engage with the Community
Since networking is key for this role, think of ways you've engaged with local communities in the past. Share any initiatives you've led or participated in that helped raise awareness or generate interest in a service or product. This shows you're proactive and community-oriented.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the challenges they face in increasing occupancy, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
