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For Companies At a Glance
- Tasks: Welcome residents and visitors, manage calls, and handle admin tasks.
- Company: Join Barchester, a leading care home provider dedicated to quality care.
- Benefits: Enjoy free training, profit sharing, discounts, and a referral bonus scheme.
- Why this job: Make a real difference in people's lives while working in a friendly environment.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Be part of a brand new care home and help create a welcoming atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT THE ROLE
As Concierge Receptionist at this brand new Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.
As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Concierge Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
You’ll need to be professional, caring, courteous and well organised to join us as Concierge Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
•Free learning and development
•Automatic enrolment into our profit share scheme
•A range of holiday, retail and leisure discounts
•Unlimited access to our Refer a Friend bonus scheme
If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
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Concierge Receptionist - New care home employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Receptionist - New care home
✨Tip Number 1
Familiarise yourself with the care home environment. Understanding the unique needs of residents and their families will help you convey genuine warmth and empathy during your interactions.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact, being able to engage positively with visitors and residents is crucial. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Showcase your organisational skills. Think about how you can manage multiple tasks at once, like answering calls while greeting visitors. Consider creating a mental checklist of priorities to demonstrate your ability to multitask.
✨Tip Number 4
Research Barchester's values and mission. Aligning your personal values with those of the company can help you articulate why you're a great fit for the role and show your commitment to providing quality care.
We think you need these skills to ace Concierge Receptionist - New care home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Concierge Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific examples of your previous experience in customer service or administration that demonstrate your ability to create a welcoming environment.
Highlight Communication Skills: Since strong communication skills are essential for this role, ensure your CV and cover letter showcase your ability to interact effectively with residents and visitors. Use clear and concise language throughout your application.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Concierge Receptionist.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Concierge Receptionist, your role is all about creating a welcoming atmosphere. During the interview, demonstrate your friendly and approachable nature. Share examples of how you've made others feel comfortable in previous roles.
✨Highlight Communication Skills
Strong communication is key for this position. Be prepared to discuss your telephone manner and any experiences where you effectively communicated with visitors or residents. Practice clear and confident responses to common interview questions.
✨Demonstrate Organisational Skills
The role involves various administrative tasks. Bring up instances where you've successfully managed multiple responsibilities or organised events. This will show that you can handle the varied demands of the job.
✨Express Genuine Interest in Care
Barchester values a caring attitude. Convey your passion for providing excellent service and your interest in the well-being of residents. Discuss why you want to work in a care environment and how you can contribute positively to the community.
