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- Tasks: Drive sales and occupancy in a prestigious care home through innovative marketing and community networking.
- Company: Join Barchester, a supportive employer dedicated to team respect and career progression.
- Benefits: Attractive salary, competitive commission, retail discounts, and wellbeing support.
- Other info: Opportunity for growth within a dynamic and empowering team.
- Why this job: Make a real difference in people's lives while developing your career in a rewarding environment.
- Qualifications: Sales and marketing experience preferred; self-motivated and confident communicator.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Rewards Package:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Responsibilities:
- Managing enquiries to improve conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Requirements:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target-driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
Duties:
- Represent Barchester and our state-of-the-art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talk to potential new residents over the phone, and provide informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester is dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager in Codicote employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Manager in Codicote
✨Tip Number 1
Get to know the company inside out! Research Barchester and their care homes, so you can speak confidently about how your skills align with their values and goals. This will show them you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Attend local events or connect with people in the healthcare sector. Building relationships can lead to referrals or insider info about the role, making you stand out from the crowd.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer relationship management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds and show your enthusiasm for joining the Barchester team.
We think you need these skills to ace Customer Relationship Manager in Codicote
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Relationship Manager role. Highlight your sales experience and any relevant skills that match what we're looking for, like communication and networking abilities.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've improved sales or occupancy rates in previous roles. This will help us see the impact you can make at Barchester.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through. We’re looking for someone who can connect with potential residents and their families, so a friendly tone in your application can go a long way.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and the role of a Customer Relationship Manager. Familiarise yourself with their care home services and think about how your sales experience can directly contribute to increasing occupancy.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed enquiries or improved conversion rates. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Engage with the Community
Since networking is key for this role, think about local community connections you could leverage. Be ready to discuss how you would raise the profile of the home and generate enquiries through community engagement.
✨Be Data Savvy
Brush up on your data analysis skills, especially if you've used Salesforce or similar CRM applications before. Be prepared to discuss how you can use data to identify opportunities for improving sales and marketing performance.