At a Glance
- Tasks: Deliver engaging digital training and support colleagues in using new systems.
- Company: Barchester Healthcare, leading the way in digital transformation for quality care.
- Benefits: Competitive salary, travel opportunities, and ongoing professional development.
- Other info: Field-based role with excellent career growth and learning opportunities.
- Why this job: Be a key player in enhancing care through innovative digital solutions.
- Qualifications: Experience in digital training and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care.
Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
- Delivering Digital Systems Training
- Deliver engaging face-to-face, virtual and one-to-one training sessions across your region.
- Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
- Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
- Monitor training completion and maintain accurate attendance and learning records.
- Supporting New Starters
- Deliver digital systems training as part of the onboarding process.
- Ensure new starters have the correct system access and understand how to use digital tools effectively.
- Assess and sign off competency where required.
- Provide ongoing coaching, mentoring and support to new colleagues.
- Driving Digital Adoption & Change
- Support the successful implementation of new digital systems across homes and hospitals.
- Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
- Identify training needs and recommend the most effective learning solutions.
- Support change management initiatives to ensure smooth transitions to new technologies.
- Quality & Continuous Improvement
- Maintain expertise across a range of digital systems and training methodologies.
- Attend train-the-trainer programmes and ongoing professional development activities.
- Support quality assurance activities and provide feedback to improve training delivery.
- Promote learning and development opportunities across the organisation.
About You
- Essential experience delivering digital systems training from implementation through to adoption.
- Excellent presentation, communication and facilitation skills.
- Minimum C&G 7300 qualification (or equivalent).
- Level 3 Diploma in Health & Social Care or experience within a social care environment.
- Full UK driving licence and willingness to travel, including occasional overnight stays.
Digital Operational Trainer in Cheltenham employer: Barchester Healthcare
Barchester Healthcare is an exceptional employer, committed to fostering a supportive and innovative work culture that prioritises employee development and well-being. As a Digital Operational Trainer, you will benefit from comprehensive training opportunities, a collaborative environment, and the chance to make a meaningful impact on the quality of care provided across our homes and hospitals. With a focus on digital transformation, you'll be at the forefront of enhancing operational efficiency while enjoying the flexibility of a field-based role that allows for travel across your region.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operational Trainer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating how your experience aligns with the role of a Digital Operational Trainer.
✨Tip Number 3
Showcase your passion for digital transformation! During interviews, share examples of how you've embraced new technologies and helped others adapt. This will highlight your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Barchester Healthcare.
We think you need these skills to ace Digital Operational Trainer in Cheltenham
Some tips for your application 🫡
Show Your Passion for Digital Training:When you're writing your application, let us see your enthusiasm for digital systems training. Share any experiences you've had that highlight your ability to engage and support others in learning new technologies. We love seeing candidates who are genuinely excited about helping others succeed!
Tailor Your Application:Make sure to customise your application to fit the role of Digital Operational Trainer. Highlight relevant skills and experiences that align with the job description. This shows us that you’ve done your homework and understand what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Barchester Healthcare
✨Know Your Digital Systems
Familiarise yourself with the digital systems Barchester Healthcare uses. Research their current technologies and think about how you can contribute to their digital transformation. Being able to discuss specific systems during your interview will show that you're proactive and genuinely interested in the role.
✨Showcase Your Training Skills
Prepare to demonstrate your training abilities. Think of examples where you've successfully delivered training or supported colleagues in adopting new technologies. Be ready to share your approach to engaging different audiences, whether in face-to-face sessions or virtual environments.
✨Emphasise Change Management Experience
Highlight any experience you have with change management initiatives. Discuss how you've helped teams adapt to new systems or processes in the past. This will show that you understand the challenges of digital adoption and can support colleagues through transitions.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers. Inquire about the specific challenges they face with digital adoption or how they measure training success. This not only shows your interest but also gives you valuable insights into the role and the company culture.
