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- Tasks: Lead care homes, ensuring high standards and supporting teams across Scotland.
- Company: Barchester is a leading care provider known for exceptional resident care.
- Benefits: Enjoy a generous salary, car allowance, 25 days leave, and retail discounts.
- Why this job: Make a real impact on residents' lives while developing your leadership skills.
- Qualifications: Must be a Registered Nurse with significant leadership experience in care homes.
- Other info: This role requires travel and overnight stays across the North Division.
The predicted salary is between 36000 - 60000 £ per year.
As a Nursing Home Operations Manager at Barchester covering our North Division, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
In return for your dedication, we are offering an impressive rewards and benefits package, including:
- Generous starting salary
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000* per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
This is a demanding but rewarding national role that could see you based anywhere across Scotland. You must be prepared to travel long distances with regular periods of time away from home.
Care Home Operations Manager - North in Greenock employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Operations Manager - North in Greenock
✨Tip Number 1
Familiarise yourself with the CQC guidelines and regulations relevant to care homes. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high standards of care.
✨Tip Number 2
Network with professionals in the care home sector, especially those who have experience in operational roles. Engaging with them can provide insights into the challenges faced in the industry and may lead to valuable connections.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved care quality or operational efficiencies in previous roles. Having concrete stories ready will showcase your leadership skills and problem-solving abilities.
✨Tip Number 4
Be ready to talk about your approach to staff recruitment and training. Highlighting your strategies for building a motivated team will resonate well with the expectations of the Care Home Operations Manager role.
We think you need these skills to ace Care Home Operations Manager - North in Greenock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in care home management, operational leadership, and any specific achievements that demonstrate your ability to improve care quality and drive efficiencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality care and your understanding of the responsibilities outlined in the job description. Mention your experience with CQC guidelines and how you can contribute to the team.
Highlight Relevant Qualifications: Clearly state your Registered Nurse qualification or equivalent professional experience. Emphasise any additional training or certifications that relate to care home operations and management.
Showcase Leadership Skills: Provide examples of your leadership experience, particularly in managing teams and improving performance. Discuss how you've successfully implemented action plans in previous roles to enhance care standards.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Passion for Care
Make sure to express your genuine passion for providing high-quality care during the interview. Share specific examples of how you've improved residents' lives in previous roles, as this will resonate with the interviewers and demonstrate your commitment to the role.
✨Demonstrate Leadership Experience
Highlight your significant experience in senior operational or leadership roles within a care home setting. Be prepared to discuss specific challenges you've faced and how you successfully led your team through them, showcasing your ability to inspire and motivate others.
✨Understand Regulatory Requirements
Familiarise yourself with CQC guidelines and other relevant regulations before the interview. Being able to discuss these in detail will show that you have a strong understanding of the regulatory environment and can ensure compliance in your future role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complaints or incidents. Prepare by thinking of past experiences where you successfully resolved issues, and be ready to explain your thought process and the outcomes.
