At a Glance
- Tasks: Lead and support care homes, ensuring high standards of care and operational efficiency.
- Company: Join Barchester, a leading care provider known for its commitment to quality.
- Benefits: Enjoy a £7,500 car allowance, generous leave, and access to discounts and counselling services.
- Other info: Flexible hours and travel required; excellent career growth opportunities await.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience with strong leadership in care settings.
The predicted salary is between 50000 - 60000 £ per year.
As a Care Home Operations Manager at Barchester, you will travel across and support your patch of Central England to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
In return for your dedication, we are offering an impressive rewards and benefits package, including:
- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000* per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
Role and responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Build close and trusting relationships with residents and their loved ones
You must be prepared to travel long distances with regular periods of time away from home. As you'll be working within our homes, you'll need to be flexible across days and nights, as well as bank holidays and weekends. You should also be available by mobile phone and email while out of hours.
Care Home Operations Manager - Central employer: Barchester Healthcare
Barchester is an exceptional employer that prioritises high-quality care and the well-being of its residents, offering a supportive work culture where leadership and professional development are at the forefront. With a generous benefits package including a £7,500 annual car allowance, extensive leave options, and access to counselling services, employees are empowered to thrive both personally and professionally. The role of Care Home Operations Manager not only allows for impactful contributions across Central England but also fosters a collaborative environment with opportunities for continuous learning and improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Operations Manager - Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Barchester and understanding their values. Tailor your answers to show how your experience aligns with their mission of delivering high-quality care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your leadership style and how you've improved care quality in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Care Home Operations Manager - Central
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for high-quality care shine through. We want to see how dedicated you are to improving the lives of residents and how your experience aligns with our values.
Tailor Your CV:Make sure your CV is tailored to the Care Home Operations Manager role. Highlight your relevant experience in leadership, budget management, and compliance with CQC guidelines. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Barchester.
How to prepare for a job interview at Barchester Healthcare
✨Know Your Care Standards
Familiarise yourself with the CQC guidelines and other relevant regulations before the interview. Being able to discuss how you’ve implemented these standards in previous roles will show your expertise and commitment to high-quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a care home setting. Highlight specific situations where you improved care quality or operational efficiencies, as this will demonstrate your ability to inspire and manage teams effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as managing complaints or improving care standards. Think through potential scenarios and your approach to resolving them, as this will showcase your problem-solving skills.
✨Demonstrate Your Passion
Let your passion for providing high-quality care shine through during the interview. Share personal stories or experiences that highlight your dedication to improving residents' lives, as this will resonate well with the interviewers.
