Care Home Admin & HR Coordinator—Customer Experience
Care Home Admin & HR Coordinator—Customer Experience

Care Home Admin & HR Coordinator—Customer Experience

Full-Time 25000 - 32000 £ / year (est.) No home office possible
Barchester Healthcare

At a Glance

  • Tasks: Support the General Manager in delivering exceptional customer experience and managing HR functions.
  • Company: Barchester Healthcare, a leader in high-quality care services.
  • Benefits: Enjoy bonuses, discounts, and a supportive work environment.
  • Other info: Join a dynamic team with opportunities for growth and development.
  • Why this job: Make a difference in people's lives while developing your career in healthcare.
  • Qualifications: Customer-facing experience and proficiency in Microsoft Office required.

The predicted salary is between 25000 - 32000 £ per year.

Barchester Healthcare in Sefton is seeking an experienced Administrator to support the General Manager in running a high-quality home. This role includes managing customer experience, HR, recruitment, payroll, and supervising junior staff.

Key responsibilities involve:

  • Promoting a welcoming environment
  • Managing enquiries
  • Driving occupancy
  • Assisting with staff recruitment

Preferred candidates will have customer-facing experience and must be proficient in Microsoft Office. The position offers various benefits, including bonuses and discounts.

Care Home Admin & HR Coordinator—Customer Experience employer: Barchester Healthcare

Barchester Healthcare is an exceptional employer, offering a supportive and dynamic work environment in Sefton. With a strong focus on employee growth and development, we provide comprehensive training and career advancement opportunities, alongside attractive benefits such as bonuses and discounts. Join us to be part of a team that values customer experience and fosters a welcoming atmosphere for both staff and residents.
Barchester Healthcare

Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Home Admin & HR Coordinator—Customer Experience

Tip Number 1

Network like a pro! Reach out to people in the care sector, especially those who work at Barchester Healthcare. A friendly chat can open doors and give you insider info on what they're really looking for.

Tip Number 2

Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your customer-facing experience and how you've made a difference in previous roles. We want to see that passion shine through!

Tip Number 3

Prepare for the interview! Research Barchester Healthcare and think about how you can contribute to their mission of providing high-quality care. Tailor your answers to show how your experience aligns with their values.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources to help you land that Care Home Admin & HR Coordinator role.

We think you need these skills to ace Care Home Admin & HR Coordinator—Customer Experience

Customer Experience Management
HR Management
Recruitment
Payroll Administration
Supervisory Skills
Microsoft Office Proficiency
Communication Skills
Enquiry Management
Occupancy Management
Problem-Solving Skills
Team Coordination
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant HR or admin skills. We want to see how your background aligns with the responsibilities of managing enquiries and supporting the General Manager.

Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office! We’re looking for someone who can handle various tasks efficiently, so let us know how you’ve used these tools in previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about creating a welcoming environment and how you can drive occupancy. We love seeing genuine enthusiasm!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Barchester Healthcare

Know Your Stuff

Make sure you’re familiar with Barchester Healthcare and their values. Research their approach to customer experience and how they manage their care homes. This will show that you’re genuinely interested in the role and can align with their mission.

Showcase Your Experience

Prepare specific examples from your past roles that highlight your customer-facing experience and HR skills. Think about times when you improved customer satisfaction or streamlined recruitment processes, as these will resonate well with the interviewers.

Be Proficient with Tech

Since proficiency in Microsoft Office is a must, brush up on your skills before the interview. Be ready to discuss how you’ve used these tools in previous roles, whether for managing payroll or creating reports, to demonstrate your capability.

Ask Thoughtful Questions

Prepare some insightful questions about the role and the team dynamics. Asking about how they promote a welcoming environment or support staff development shows that you’re not just looking for a job, but are invested in contributing positively to their team.

Care Home Admin & HR Coordinator—Customer Experience
Barchester Healthcare

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