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- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with exceptional quality ratings.
- Benefits: Attractive salary, competitive commission, retail discounts, and wellbeing support.
- Other info: Supportive environment with great progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.
You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Management Manager in Cambridge employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Manager in Cambridge
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet people connected to Barchester. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy in care homes. A confident and clear presentation of your skills can make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Relationship Management Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Relationship Manager role. Highlight any sales and marketing experience, especially in healthcare, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Barchester and how you can contribute to increasing occupancy at our care home.
Show Off Your Data Skills: Since we love data-driven decisions, mention any experience you have with Salesforce or similar CRM applications. Let us know how you’ve used data to improve sales or marketing performance in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and what makes their care homes stand out. Familiarise yourself with their approach to customer relationship management and think about how your experience aligns with their goals.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully driven sales in previous roles. Be ready to discuss your strategies for increasing occupancy and how you've used data analysis tools like Salesforce to inform your decisions.
✨Engage with the Community
Barchester values community engagement, so think about how you can demonstrate your networking skills. Share any past experiences where you've built relationships within a local community or successfully promoted a service.
✨Be Personable and Professional
As a Customer Relationship Manager, your interpersonal skills are key. Practice your communication style to ensure you come across as both friendly and professional. Remember, they want someone who can connect with potential residents and their families!