At a Glance
- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with top quality ratings.
- Benefits: Competitive salary, commission, retail discounts, and wellbeing support.
- Other info: Supportive environment with great progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Requirements:
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
Responsibilities:
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager (CRM) in Bracknell employer: Barchester Healthcare
Barchester is an exceptional employer, offering a supportive work environment where you can thrive as a Customer Relationship Manager. With a competitive salary and commission structure, alongside access to wellbeing support and retail discounts, Barchester prioritises employee growth and development within the prestigious care sector. Join a dedicated team that values your contributions and provides opportunities to make a meaningful impact in the community while ensuring the highest quality of care for residents.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager (CRM) in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet potential clients and other professionals in the healthcare sector. Building relationships can lead to valuable opportunities and referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy in a care home. Role-play with a friend or family member to boost your confidence before interviews.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it's an interview or a networking event, send a quick thank-you email. It shows professionalism and keeps you on their radar for future opportunities.
We think you need these skills to ace Customer Relationship Manager (CRM) in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it relates to healthcare. We want to see how your skills can help us increase occupancy at our care home!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention any local community connections you have that could benefit us.
Show Off Your Data Skills:Since we value data analysis, make sure to mention your experience with Salesforce or similar CRM applications. We love candidates who can use data to drive sales and improve performance, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples of your past sales successes, especially if they relate to healthcare or customer relationship management. Be ready to discuss how you've increased occupancy or improved conversion rates in previous roles. Numbers speak volumes, so bring data to back up your claims!
✨Engage with the Community
Since networking is key for this role, think about how you can connect with the local community. Have a few ideas ready on how you would raise the profile of the care home and generate enquiries. This shows initiative and that you're already thinking about how to succeed in the role.
✨Be Tech-Savvy
Brush up on your knowledge of Salesforce or similar CRM applications. Be prepared to discuss how you've used technology to analyse data and improve sales performance. Showing that you're comfortable with tech will give you an edge, especially in a role that relies on data-driven decisions.
