At a Glance
- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with top quality ratings.
- Benefits: Competitive salary, commission, retail discounts, and wellbeing support.
- Other info: Supportive environment with great progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
Requirements:
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
Responsibilities:
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Management Manager in Bracknell employer: Barchester Healthcare
Barchester is an exceptional employer, offering a competitive salary and commission structure for the role of Customer Relationship Management Manager. With a strong focus on employee wellbeing and professional growth, Barchester provides access to various retail and leisure discounts, as well as comprehensive support services. Join a prestigious care home team where you can make a meaningful impact in the community while working alongside a dedicated management team committed to delivering first-class care.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Manager in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet people connected to Barchester. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy in a care home. Highlight your interpersonal skills and how you can connect with potential residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Relationship Management Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it relates to healthcare. We want to see how your skills can help us increase occupancy and support our exceptional care home team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our mission at Barchester. Be sure to mention any relevant experience and your enthusiasm for working with the local community.
Showcase Your Data Skills:Since we value data-driven decisions, make sure to mention your experience with Salesforce or similar CRM applications. We want to know how you’ve used data to improve sales and marketing performance in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at Barchester!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples of your past sales successes, especially if they relate to healthcare or customer relationship management. Be ready to discuss how you've increased occupancy or improved conversion rates in previous roles. Numbers speak volumes, so bring data to back up your claims!
✨Engage with the Community
Since networking is key for this role, think about local community initiatives or events you could mention during the interview. Show that you’re proactive and have ideas on how to raise the profile of the care home within the community.
✨Be Tech-Savvy
Brush up on your knowledge of Salesforce or similar CRM applications. Be prepared to discuss how you’ve used technology to analyse data and drive sales. Highlighting your proficiency with Microsoft Office, especially Excel and PowerPoint, will also show that you're ready to hit the ground running.
