At a Glance
- Tasks: Drive sales and occupancy in a prestigious care home through networking and marketing.
- Company: Join Barchester, an industry-leading care provider with a focus on exceptional quality care.
- Benefits: Attractive salary, competitive commission, retail discounts, and wellbeing support.
- Other info: Great opportunities for career progression within a respected team.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Sales and marketing experience preferred; self-motivated and confident communicator.
The predicted salary is between 30000 - 40000 £ per year.
Barchester is recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
NEED TO DO
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester is dedicated to ensuring that our team is respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Care Home Growth & Relationship Manager in Bracknell employer: Barchester Healthcare
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a comprehensive rewards package that includes retail discounts and wellbeing support. Our supportive work culture fosters professional growth, allowing you to thrive within a dedicated team committed to delivering outstanding care. Join us in a role where your contributions are valued, and enjoy the unique opportunity to make a meaningful impact in the lives of our residents while developing your career in a leading care provider.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Growth & Relationship Manager in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet potential colleagues or clients. Building relationships in person can really set you apart from other candidates.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to the care home sector. A confident and clear presentation of your skills can make a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Care Home Growth & Relationship Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Care Home Growth & Relationship Manager role. Highlight any sales or marketing experience, especially in healthcare, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our mission at Barchester. Keep it friendly and professional!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects your ability to engage effectively. Whether it’s through your writing style or examples of past interactions, let us see your interpersonal flair!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales and marketing successes. Think about how you've improved conversion rates or generated leads in previous roles. Be ready to discuss these in detail, as they’ll want to see how you can apply those skills to increase occupancy.
✨Engage with the Community
Since networking is key for this role, think of ways you’ve successfully engaged with local communities in the past. Be prepared to share ideas on how you would raise the profile of the care home and generate enquiries. This shows you’re proactive and ready to hit the ground running.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face in increasing occupancy, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
