At a Glance
- Tasks: Drive sales and marketing to boost occupancy in a prestigious care home.
- Company: Join Barchester, an industry-leading care provider with top quality ratings.
- Benefits: Competitive salary, commission structure, retail discounts, and wellbeing support.
- Other info: Supportive team environment with excellent career progression opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry‑leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE
- Attritive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self‑motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
NEED TO DO
- Represent Barchester and our state‑of‑the‑art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Care Home Growth & Outreach Manager in Bracknell employer: Barchester Healthcare
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a comprehensive rewards package that includes retail discounts and wellbeing support. Our supportive work culture fosters professional growth, allowing you to thrive within a dedicated team committed to delivering outstanding care. Join us in a role where your contributions are valued, and enjoy the unique opportunity to make a meaningful impact in the community while advancing your career in a leading care provider.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Growth & Outreach Manager in Bracknell
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Network like a pro! Attend local events or connect with people in the healthcare sector. Building relationships can lead to valuable insights and even job opportunities that aren’t advertised.
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how it relates to increasing occupancy. A confident and clear presentation of your skills can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Care Home Growth & Outreach Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Care Home Growth & Outreach Manager role. Highlight your sales and marketing experience, especially in healthcare if you have it, to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at Barchester. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but don’t be afraid to let your enthusiasm for the position show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent news. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples of your past sales successes, especially in healthcare or similar fields. Be ready to discuss how you've improved conversion rates or generated leads in previous roles. This will highlight your ability to drive occupancy and meet targets.
✨Engage with the Community
Think about ways you can network within the local community. Bring ideas to the interview on how you would raise the profile of the care home and generate enquiries. This shows initiative and a proactive approach to the role.
✨Be Personable and Professional
Since you'll be interacting with potential residents and their families, practice your communication skills. Be prepared to demonstrate how you would provide informative tours and handle enquiries in a friendly yet professional manner. This is key to making a great first impression.
