At a Glance
- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Competitive salary, commission, company car or allowance, and wellbeing support.
- Other info: Supportive team environment with great progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales experience preferred; data analysis and communication skills are key.
The predicted salary is between 30000 - 40000 £ per year.
Competitive salary + Commission plus Company Car or Car Allowance. Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first‑class care homes in the region. Barchester are an industry‑leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attritive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self‑motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager. Job in Bottisham LilyLifestyle Jobs employer: Barchester Healthcare
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a company car or allowance, making it an attractive opportunity for a Regional Customer Relationship Manager. With a strong focus on employee wellbeing and development, our supportive team environment fosters growth and progression, while our commitment to providing first-class care ensures that you will be part of a respected and valued organisation in the healthcare sector. Join us in making a meaningful impact in the lives of our residents and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer Relationship Manager. Job in Bottisham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Barchester or any other company, be ready to talk about your experience and how you can help increase occupancy. Keep it friendly and professional – first impressions matter!
✨Tip Number 3
Follow up after interviews or networking events. A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities listed there, so keep checking back for new roles that fit your skills!
We think you need these skills to ace Regional Customer Relationship Manager. Job in Bottisham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it’s in healthcare. We want to see how your skills align with our mission at Barchester!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for providing exceptional care and how you can contribute to increasing occupancy. Let us know why you’re excited about joining our team!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your interpersonal skills through examples from your past experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Barchester!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will show your genuine interest in the company and help you connect your experience to their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past roles where you've successfully increased occupancy or improved conversion rates. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Engage with the Community
Since networking is key for this role, think of ways you've engaged with local communities in the past. Be ready to discuss how you would raise the profile of Barchester's homes and generate enquiries through community involvement.
✨Be Data Savvy
Brush up on your data analysis skills, especially if you've used Salesforce or similar CRM applications. Be prepared to discuss how you've used data to drive sales decisions and improve marketing performance in previous roles.
