Care Home Administrator & People Operations Lead in Birtley
Care Home Administrator & People Operations Lead

Care Home Administrator & People Operations Lead in Birtley

Birtley Full-Time 25000 - 32000 £ / year (est.) No home office possible
Barchester Healthcare

At a Glance

  • Tasks: Support the General Manager in enhancing customer experience and managing HR and payroll.
  • Company: Join Barchester Healthcare, a supportive team focused on your career growth.
  • Benefits: Enjoy great employee benefits and opportunities for professional development.
  • Other info: Be part of a dedicated team in a rewarding care home setting.
  • Why this job: Make a difference in people's lives while developing your skills in a dynamic environment.
  • Qualifications: Customer-facing experience, HR knowledge, and strong IT skills required.

The predicted salary is between 25000 - 32000 £ per year.

Barchester Healthcare is seeking an experienced Administrator in Birtley. This pivotal role includes supporting the General Manager in managing customer experience, HR, payroll, and finance.

Responsibilities include:

  • Managing enquiries
  • Driving occupancy
  • Assisting with staff recruitment
  • Payroll preparation

The ideal candidate will have customer-facing experience, knowledge in HR administration, and strong IT skills with proficiency in Microsoft Office.

Join a supportive team dedicated to your career development and enjoy numerous employee benefits.

Care Home Administrator & People Operations Lead in Birtley employer: Barchester Healthcare

Barchester Healthcare is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. Located in Birtley, our team enjoys a range of benefits, including career progression opportunities and a collaborative environment where your contributions are valued. Join us to make a meaningful impact in the lives of our residents while advancing your career in a rewarding setting.
Barchester Healthcare

Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Home Administrator & People Operations Lead in Birtley

✨Tip Number 1

Network like a pro! Reach out to people in the care sector, especially those who work at Barchester Healthcare. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by brushing up on your HR and payroll knowledge. We recommend practising common interview questions related to customer experience and staff recruitment to show you're the perfect fit.

✨Tip Number 3

Showcase your IT skills! Bring examples of how you've used Microsoft Office in previous roles. We love seeing candidates who can demonstrate their tech-savviness in real-world scenarios.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our supportive team.

We think you need these skills to ace Care Home Administrator & People Operations Lead in Birtley

Customer-Facing Experience
HR Administration
Payroll Preparation
Finance Management
Enquiry Management
Occupancy Management
Staff Recruitment
Strong IT Skills
Proficiency in Microsoft Office
Communication Skills
Team Collaboration
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in administration and HR. We want to see how your skills align with the role, so don’t be shy about showcasing your customer-facing experience and IT proficiency!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Care Home Administrator & People Operations Lead role. Share specific examples of how you've driven occupancy or managed payroll in the past.

Showcase Your IT Skills: Since strong IT skills are a must, make sure to mention your proficiency in Microsoft Office. If you have experience with any other software relevant to HR or finance, let us know – we love a tech-savvy candidate!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Barchester Healthcare!

How to prepare for a job interview at Barchester Healthcare

✨Know Your Stuff

Make sure you brush up on your knowledge of HR administration and payroll processes. Familiarise yourself with common software used in care homes, especially Microsoft Office, as you'll likely be asked about your proficiency during the interview.

✨Showcase Your Customer Service Skills

Since this role involves managing customer experience, prepare examples from your past roles where you've excelled in customer service. Think about specific situations where you turned a negative experience into a positive one.

✨Be Ready to Discuss Team Dynamics

As a Care Home Administrator & People Operations Lead, teamwork is crucial. Be prepared to talk about how you've collaborated with others in previous jobs, particularly in recruitment or managing staff. Highlight any leadership experiences you have.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, career development opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Care Home Administrator & People Operations Lead in Birtley
Barchester Healthcare
Location: Birtley

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>