At a Glance
- Tasks: Drive sales and occupancy in a prestigious care home through innovative marketing and community networking.
- Company: Join Barchester, an industry-leading care provider with a focus on exceptional quality care.
- Benefits: Attractive salary plus commission, retail discounts, wellbeing support, and career development opportunities.
- Other info: Be part of a respected team that values your contributions and offers progression.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Sales and marketing experience preferred; data analysis skills and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager. Job in Binfield LilyLifestyle Jobs employer: Barchester Healthcare
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a supportive work culture that prioritises employee wellbeing and development. As a leading care provider in the UK, we foster a collaborative environment where you can thrive professionally while making a meaningful impact in the lives of our residents. Join us in Binfield to be part of a dedicated team that values your contributions and provides ample opportunities for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager. Job in Binfield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research Barchester and their care homes, so you can speak confidently about their values and services during your interview. This shows you're genuinely interested and ready to represent them.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings where you can meet people connected to the healthcare sector. Building relationships can lead to valuable insights and potential referrals for your application.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself that highlights your sales experience and how it relates to the role. This will help you make a great first impression when you meet potential employers.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Relationship Manager. Job in Binfield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it’s in healthcare. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we are at Barchester.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see your application come through!
How to prepare for a job interview at Barchester Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and the role of a Customer Relationship Manager. Familiarise yourself with their care home services and think about how your sales experience can contribute to increasing occupancy.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully driven sales or improved conversion rates. Be ready to discuss how you handled enquiries and developed marketing strategies that worked.
✨Engage with Enthusiasm
During the interview, demonstrate your passion for the role and the care industry. Show that you’re not just looking for a job, but that you genuinely want to make a difference in the lives of residents and their families.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges they face in increasing occupancy, and how success is measured in this role. This shows your interest and helps you gauge if the company is the right fit for you.
