Admin Assistant - Care Home

Admin Assistant - Care Home

Hedge End Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As an Admin Assistant, you'll manage calls, files, and support our care home managers.
  • Company: Join Barchester, a leading care home provider dedicated to quality resident care.
  • Benefits: Enjoy free training, wellbeing tools, retail discounts, and a rewarding bonus scheme.
  • Why this job: Make a difference in residents' lives while developing your skills in a vibrant environment.
  • Qualifications: Good computer skills, a confident phone manner, and a passion for people are essential.
  • Other info: Opportunities for growth with courses designed to boost your confidence.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

ABOUT THE ROLE
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU
If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Admin Assistant - Care Home employer: Barchester Healthcare

Barchester is an exceptional employer that prioritizes the well-being and development of its staff, offering a supportive work culture where your contributions truly matter. As an Admin Assistant in our care home, you'll enjoy comprehensive training opportunities, a competitive rewards package, and a vibrant environment that fosters meaningful connections with residents and their families. Join us to be part of a team that values your skills and dedication while providing the highest quality care.
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Contact Detail:

Barchester Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Admin Assistant - Care Home

✨Tip Number 1

Familiarize yourself with the specific needs of a care home environment. Understanding the unique challenges and requirements of this setting will help you demonstrate your genuine interest in supporting residents and their families during the interview.

✨Tip Number 2

Practice your telephone skills by engaging in mock phone calls. Since a confident telephone manner is crucial for this role, being comfortable and articulate on the phone will set you apart from other candidates.

✨Tip Number 3

Showcase your multi-tasking abilities by preparing examples of how you've successfully managed multiple responsibilities in previous roles. This will highlight your capability to handle the varied tasks expected of an Admin Assistant.

✨Tip Number 4

Engage with the community or volunteer at local care homes. This experience will not only enhance your understanding of the environment but also demonstrate your commitment to providing quality care, making you a more attractive candidate.

We think you need these skills to ace Admin Assistant - Care Home

Excellent Communication Skills
Customer Service Orientation
Strong Organizational Skills
Proficient Computer Skills
Confident Telephone Manner
Ability to Multi-task
Attention to Detail
Interpersonal Skills
Time Management
Problem-Solving Skills
Empathy and Compassion
Adaptability
Teamwork
Basic Knowledge of Office Procedures

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Admin Assistant position. Understand the key responsibilities and the qualities that Barchester is looking for in a candidate.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your ability to multi-task, your computer skills, and your people-oriented approach.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your genuine interest in working with residents and their families. Mention specific examples of how you've demonstrated similar skills in past roles.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Barchester Healthcare

✨Show Your People Skills

As an Admin Assistant, you'll be interacting with residents and their families regularly. Make sure to highlight your experience in customer service or any roles where you've engaged with people. Share specific examples that demonstrate your ability to connect with others.

✨Demonstrate Multi-tasking Abilities

This role requires juggling various tasks at once. Prepare to discuss how you manage multiple responsibilities effectively. You could mention tools or techniques you use to stay organized and prioritize your workload.

✨Prepare for Common Scenarios

Think about common situations you might face in a care home environment, such as handling phone inquiries or greeting visitors. Practice your responses to these scenarios so you can showcase your problem-solving skills during the interview.

✨Express Genuine Interest in Care

Since this role is centered around providing quality care, convey your passion for helping others. Discuss why you want to work in a care home and how you can contribute to creating a vibrant and happy environment for residents.

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