At a Glance
- Tasks: Manage enquiries, improve conversion rates, and support local marketing activities.
- Company: Barchester is an industry-leading care provider with exceptional quality ratings in the UK.
- Benefits: Competitive salary from £42,000 plus commission, retail discounts, and wellbeing support.
- Other info: Full UK driving licence required; confident user of Microsoft Office.
- Why this job: Join a prestigious care home team and work alongside an exceptional management team.
- Qualifications: Proven sales and marketing experience, preferably in healthcare, and proficiency in Salesforce.
The predicted salary is between 42000 - 42000 £ per year.
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Customer Relationship Manager in Tadcaster employer: Barchester Healthcare Homes Limited
Barchester offers a competitive rewards package including a salary from £42,000 and wellbeing support. Located in the UK, they focus on providing exceptional quality care and value their team's contributions. Join a supportive environment with opportunities for career progression.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
