At a Glance
- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Attractive salary, commission structure, car allowance, and wellbeing support.
- Other info: Supportive team environment with excellent progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales and marketing experience preferred; self-motivated and target-driven.
The predicted salary is between 30000 - 40000 £ per year.
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager in Rayleigh employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a supportive work culture that prioritises employee wellbeing and development. As a leading care provider in the UK, we provide our team with unique opportunities to grow within a dynamic environment, all while making a meaningful impact on the lives of our residents. Join us in a role where your contributions are valued and recognised, and be part of a dedicated team committed to delivering first-class care.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer Relationship Manager in Rayleigh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join relevant groups on social media, and don’t be shy to introduce yourself. The more people know you, the better your chances of landing that Regional Customer Relationship Manager role!
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land a job. Prepare a short, engaging summary of your experience and what you can bring to Barchester. Make it memorable so they think of you when opportunities arise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining Barchester. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Regional Customer Relationship Manager in Rayleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Regional Customer Relationship Manager role. Highlight your sales and marketing experience, especially if it's in healthcare, and don’t forget to mention your ability to analyse data using CRM tools like Salesforce.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Barchester and how you can contribute to increasing occupancy in our care homes. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your interpersonal skills through examples of past experiences where you’ve successfully engaged with clients or communities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know Your Stuff
Before the interview, make sure you understand Barchester's values and their approach to care. Familiarise yourself with their services and recent achievements. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales and marketing successes, especially in healthcare if possible. Be ready to discuss how you've improved conversion rates or generated leads in previous roles, as this will resonate well with the interviewers.
✨Engage with the Community
Since networking is key for this role, think of ways you've engaged with local communities in the past. Share any strategies you've used to raise awareness or generate enquiries, as this shows you're proactive and understand the importance of community relations.
✨Be Data Savvy
Brush up on your data analysis skills, particularly with Salesforce or similar CRM applications. Be prepared to discuss how you've used data to drive sales performance in the past. This will show that you're not just a people person but also someone who can leverage data for better results.
