At a Glance
- Tasks: Lead and support care homes, ensuring high-quality care and operational excellence.
- Company: Join Barchester, a leader in care home operations with a commitment to quality.
- Benefits: Enjoy a £7,500 car allowance, generous leave, and access to discounts and counselling services.
- Other info: Dynamic role with travel, offering excellent career growth and the chance to inspire teams.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience, with strong leadership and operational management skills.
The predicted salary is between 40000 - 50000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our Central Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams.
We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met.
As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You'll also be committed to getting our teams to the very best clinical standards through learning and development programmes. This is a permanent position which requires regular travel and overnight stays.
Benefits- £7,500 annual car allowance
- All mileage and expenses paid
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days*
- Up to 8% employers pension contribution
- Unlimited access to our generous refer a friend scheme, earning up to £1000* per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
- Confidential and free access to counselling and legal services
- Passionate about providing high-quality care and improving the lives of residents
- Registered Nurse (RN) qualification or equivalent professional experience
- Significant experience in a senior operational/leadership role in a care home setting
- Turnaround home management experience
- Significant experience in managing budgets, financial planning, and cost control
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations
- Strong track record of improving care quality and driving operational efficiencies
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting
- Full UK driving licence, with the ability to travel regularly and stay away from home
- Take on General Manager responsibilities and become a CQC Registered Manager if needed
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders
- Manage all sales enquiries and proactively promote the home in the local community
- Build a culture of robust performance management
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal
- Demonstrate determination to deliver quality care
- Build close and trusting relationships with residents and their loved ones
Care Home Operations Manager - Central in Pontarddulais employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer that prioritises high-quality care and the professional growth of its employees. As a Care Home Operations Manager, you will benefit from a supportive work culture that values leadership and collaboration, alongside generous benefits such as a £7,500 annual car allowance, extensive leave options, and access to professional development programmes. With a commitment to excellence in care and a focus on employee well-being, Barchester offers a rewarding environment for those passionate about making a difference in residents' lives.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
