At a Glance
- Tasks: Support and maintain IT infrastructure across care homes, ensuring smooth operations and digital transformation.
- Company: Barchester Healthcare, a leading provider of person-centred care in the UK.
- Benefits: Remote work, flexible travel, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities and a chance to lead IT projects.
- Why this job: Join a mission-driven team making a real difference in people's lives through technology.
- Qualifications: Computer science degree and strong understanding of networking technologies.
The predicted salary is between 30000 - 40000 € per year.
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis.
In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation. This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.
Required experience and qualifications:
- Computer science degree
- Good understanding of TCP/IP
- Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections
- Developing and communicating technical specifications
- Installing and troubleshooting IT equipment in a structured environment
- Full UK driving license
- Flexible for nationwide travel
Role and responsibilities:
- Installing and maintaining the Barchester IT operating environment
- Supporting IT infrastructure within our national portfolio of homes
- Monitoring the performance of computer networks and servers
- Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date
- Working closely with software developers and procurement managers
- Provide first, second, and third line support to all IT users in the group
- Deliver infrastructure projects
- Manage firewalls within the network
- Take the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers
- Provide technical advice to management on emerging technologies
- Assist with the maintenance of inventories and IT systems documentation
IT Operations Technician employer: Barchester Healthcare Homes Limited
Barchester Healthcare is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its employees. With a strong focus on personal and professional development, the company offers numerous growth opportunities within the healthcare sector, alongside a commitment to innovation in IT services. The remote nature of the IT Operations Technician role, combined with regular travel to Inverness and across the UK, allows for a dynamic work experience while contributing to the vital mission of delivering outstanding care to vulnerable individuals.
Contact Detail:
Barchester Healthcare Homes Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Technician
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Operations Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding of TCP/IP and LANs. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and knowledge.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share examples of how you've tackled IT issues in the past. This will demonstrate your ability to provide first, second, and third line support effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Operations Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Technician role. Highlight your experience with TCP/IP, LANs, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting IT infrastructure in care homes. Share specific examples of your past experiences that relate to the role. We love a good story!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical skills in your application. Mention your experience with troubleshooting IT equipment and managing networks. We’re keen to know how you can contribute to our digital transformation journey!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see more about our mission and values while you’re at it!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of TCP/IP, LANs, and WAN connections. Be ready to discuss how you've installed and troubleshot IT equipment in the past. This role is all about supporting Barchester's IT infrastructure, so showing that you can handle technical challenges will definitely impress.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've provided first, second, or third line support in previous roles. Think of specific situations where you resolved issues effectively. This will demonstrate your ability to manage IT problems and support users across the organisation.
✨Highlight Your Project Experience
Since this role involves working on IT infrastructure projects, be ready to talk about any relevant experience you have. Discuss how you've contributed to digital transformation initiatives or managed similar projects. This shows you're not just a techie but also someone who can drive change.
✨Be Ready for Travel Talk
As this position requires regular travel, be prepared to discuss your flexibility and willingness to travel across the UK. Mention any previous experiences with remote work or travel for work purposes, as it shows you're adaptable and ready for the demands of the job.
