At a Glance
- Tasks: Support and maintain IT infrastructure, ensuring smooth operations across care homes and hospitals.
- Company: Barchester Healthcare, a leading provider of care homes in the UK.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Flexible travel across the UK with a focus on digital transformation projects.
- Why this job: Join a mission-driven team making a real difference in people's lives through technology.
- Qualifications: Computer science degree and strong understanding of network systems.
The predicted salary is between 30000 - 40000 € per year.
With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving our services. We have a rare opportunity for an IT Operations Technician to join us in a newly created position on a permanent basis.
In this vital role, you will support and maintain the IT infrastructure across Barchester's nationwide portfolio, including desktop support, system maintenance, and working with computer networks. The role will also involve working on IT infrastructure projects to support our wide-ranging digital transformation. This is a remote position, which will require regular travel to Inverness, where our IT support team is based, as well as national travel across the UK where required.
Required experience and qualifications:
- Computer science degree
- Good understanding of TCP/IP
- Familiarity with both wired and wireless LANs, ADSL and FTTC based WAN connections
- Developing and communicating technical specifications
- Installing and troubleshooting IT equipment in a structured environment
- Full UK driving license
- Flexible for nationwide travel
Role and responsibilities:
- Installing and maintaining the Barchester IT operating environment
- Supporting IT infrastructure within our national portfolio of homes
- Monitoring the performance of computer networks and servers
- Remote management of desktop PCs and laptops, including assurance that all equipment is safe and up to date
- Working closely with software developers and procurement managers
- Provide first, second, and third line support to all IT users in the group
- Deliver infrastructure projects
- Manage firewalls within the network
- Take the lead in configuring Wi-Fi equipment, including access points, associated switches and controllers
- Provide technical advice to management on emerging technologies
- Assist with the maintenance of inventories and IT systems documentation
IT Operations Technician in Inverness employer: Barchester Healthcare Homes Limited
Barchester Healthcare is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its employees. With a strong focus on personal and professional growth, the company offers numerous opportunities for career advancement while fostering a culture of collaboration and innovation. As an IT Operations Technician, you will play a crucial role in enhancing our IT infrastructure, all while enjoying the flexibility of remote work and the chance to travel across the UK, particularly to our vibrant Inverness team base.
Contact Detail:
Barchester Healthcare Homes Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Technician in Inverness
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Operations Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and knowledge about Barchester Healthcare. Show us that you understand our mission and how your expertise can contribute to our IT infrastructure and digital transformation.
✨Tip Number 3
Don’t just wait for job openings to pop up; be proactive! Check our website regularly for new opportunities and apply directly through it. This way, you’ll be one of the first to get noticed!
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the position and remind us why you’d be a fantastic fit for the IT Operations Technician role.
We think you need these skills to ace IT Operations Technician in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Technician role. Highlight your computer science degree and any relevant experience with TCP/IP, LANs, and WAN connections. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills:In your application, don’t just list your technical skills—show us how you've used them in real-world situations. Whether it’s troubleshooting IT equipment or managing networks, give us examples that demonstrate your expertise.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you explain why you're a great fit for the role without rambling on too much.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of TCP/IP, LANs, and WAN connections. Be ready to discuss how you've installed and troubleshot IT equipment in the past. This role is all about supporting Barchester's IT infrastructure, so showing your technical expertise will definitely impress.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in a structured environment. Think about specific challenges you've faced and how you resolved them. This will demonstrate your ability to provide first, second, and third line support effectively.
✨Highlight Your Communication Skills
Since you'll be working closely with software developers and procurement managers, it's crucial to show that you can communicate technical specifications clearly. Practice explaining complex concepts in simple terms, as this will be key in your role.
✨Be Ready for Travel Talk
As this position involves regular travel, be prepared to discuss your flexibility and willingness to travel across the UK. Mention any previous experiences where you've had to adapt to different locations or teams, as this will show you're ready for the demands of the job.
