At a Glance
- Tasks: Drive occupancy by managing enquiries and networking within the community.
- Company: Join Barchester, a leading care provider with exceptional quality ratings.
- Benefits: Competitive salary, commission structure, retail discounts, and wellbeing support.
- Other info: Supportive team environment with great progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales experience preferred; self-motivated and confident with data analysis.
The predicted salary is between 35000 - 45000 € per year.
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
- Attractive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
- Proven sales and marketing experience preferably in healthcare but not essential
- Ability to analyse data on Salesforce or similar CRM application
- Self-motivated and target driven
- Interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/PowerPoint)
- Full UK driving licence
NEED TO DO:
- Represent Barchester and our state of the art home in a friendly and professional manner
- Responsible for all sales activity for the home
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
- Engage with residents and relatives to understand their experience and requirements
- Respond to sales enquiries
- Actively generate leads and identify local marketing opportunities
- Maintain a contacts database
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Regional Customer Relationship Manager in Edinburgh employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer, offering a competitive salary and commission structure alongside a supportive work culture that prioritises employee wellbeing and development. As a leading care provider in the UK, we provide our team with unique opportunities to grow within a dynamic environment while making a meaningful impact on the lives of our residents. Join us in a role where your contributions are valued and recognised, and be part of a dedicated team committed to delivering first-class care.
Contact Detail:
Barchester Healthcare Homes Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer Relationship Manager in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Barchester's values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Network like a pro! Attend local events or join online groups related to healthcare and sales. The more people you meet, the better your chances of hearing about opportunities and getting referrals.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to increasing occupancy. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Regional Customer Relationship Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your sales and marketing experience, especially if it's in healthcare, and don’t forget to mention your proficiency with CRM tools like Salesforce.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Barchester and how you can contribute to increasing occupancy. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your interpersonal skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know Your Stuff
Before the interview, make sure you understand Barchester's mission and values. Familiarise yourself with their care homes and the services they offer. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales and marketing achievements. Be ready to discuss how you've improved conversion rates or generated leads in previous roles, especially if you have experience in healthcare.
✨Be Data Savvy
Since the role involves analysing data on Salesforce or similar CRM applications, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive sales performance and make informed decisions in your previous positions.
✨Engage and Connect
During the interview, focus on building rapport with your interviewers. Use your excellent communication skills to engage them in conversation. Show that you can represent Barchester in a friendly and professional manner, as this is key to the role.
