At a Glance
- Tasks: Lead and support care homes, ensuring high standards of care and team performance.
- Company: Join Barchester, a leader in care home operations with a commitment to quality.
- Benefits: Generous salary, car allowance, annual leave, pension contributions, and discounts.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Registered Nurse or equivalent experience, with strong leadership and operational skills.
The predicted salary is between 50000 - 60000 £ per year.
We are currently seeking a Care Home Operations Manager to join our team and support homes across our Central Division. As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational leadership to our home teams. You will support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. You will be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our residents' needs are met. You will help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote policies within our care homes. You will be committed to getting our teams to the very best clinical standards through learning and development programmes.
Responsibilities:
- Take on General Manager responsibilities and become a CQC Registered Manager if needed.
- Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements.
- With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders.
- Manage all sales enquiries and proactively promote the home in the local community.
- Build a culture of robust performance management.
- Oversee staff recruitment, training, motivation, communication, supervision, and appraisal.
- Demonstrate determination to deliver quality care.
- Build close and trusting relationships with residents and their loved ones.
Required experience and qualifications:
- Passionate about providing high-quality care and improving the lives of residents.
- Registered Nurse (RN) qualification or equivalent professional experience.
- Significant experience in a senior operational/leadership role in a care home setting.
- Turnaround home management experience.
- Significant experience in managing budgets, financial planning, and cost control.
- Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations.
- Strong track record of improving care quality and driving operational efficiencies.
- Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH.
- Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting.
- Full UK driving licence, with the ability to travel regularly and stay away from home.
Benefits:
- Generous starting salary.
- £7,500 annual car allowance.
- All mileage and expenses paid.
- 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days.
- Up to 8% employers pension contribution.
- Unlimited access to refer a friend scheme, earning up to £1000 per referral.
- Access to a wide range of retail and leisure discounts at big brands and supermarkets.
- Free access to medical specialists for a second opinion.
- Confidential and free access to counselling and legal services.
Care Home Operations Manager - Central employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer, offering a supportive and dynamic work environment for Care Home Operations Managers in the Central Division. With a strong commitment to employee development, generous benefits including a competitive salary, car allowance, and extensive leave options, Barchester fosters a culture of excellence and collaboration, ensuring that you can make a meaningful impact on the lives of residents while advancing your career in a rewarding setting.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Operations Manager - Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get involved in local community events related to care homes. This is a great way to meet potential employers and show off your passion for high-quality care. Plus, it helps you build relationships that could lead to job offers!
✨Tip Number 3
Don’t just apply for jobs; follow up! After submitting your application, drop a quick email or call to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Consider applying through our website at StudySmarter. We’re all about connecting passionate individuals with amazing opportunities in care management. Let’s get you that dream job!
We think you need these skills to ace Care Home Operations Manager - Central
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Care Home Operations Manager role. Highlight your leadership experience and any relevant qualifications, like your Registered Nurse status, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about providing high-quality care and how your past experiences have prepared you for this role. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your work history, focus on achievements rather than just duties. Share specific examples of how you've improved care quality or managed budgets effectively. Numbers and outcomes can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know Your Stuff
Make sure you’re well-versed in the CQC guidelines and other regulations relevant to care homes. Brush up on your knowledge about quality assurance processes and how to implement improvements, as this will show your commitment to high standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve motivated staff or improved care quality. This will demonstrate your ability to inspire and manage effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like a complaint from a resident or a staffing issue. Practise your responses to these scenarios, focusing on your problem-solving skills and your approach to maintaining high care standards.
✨Connect with the Values
Research Barchester’s values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding providing high-quality care and improving residents' lives. This connection can really set you apart from other candidates.
