At a Glance
- Tasks: Support residents and families while managing admin tasks in a vibrant care home.
- Company: Barchester, a leading care provider focused on quality and support.
- Benefits: Competitive pay, free training, wellbeing tools, and retail discounts.
- Other info: Join a supportive team with opportunities for growth and recognition.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Good computer skills, confident phone manner, and a passion for people.
The predicted salary is between 20000 - 25000 £ per year.
As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person; you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
- Free training and development for all roles
- Access to wellbeing and support tools
- A range of retail discounts and savings
- Unlimited referrals with our Refer a Friend bonus scheme
- Employee of the Month rewards and Long Service Awards
- Workplace Pension scheme, with Employer contributions from 3%
And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Care Home Admin & Guest Experience Coordinator in Cambridge employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture where every team member plays a vital role in enhancing the lives of our residents. With comprehensive training opportunities, a supportive environment, and a generous rewards package including retail discounts and a pension scheme, we ensure that our employees feel valued and empowered to grow in their careers. Join us in creating a warm and welcoming atmosphere that truly makes a difference in the community.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Admin & Guest Experience Coordinator in Cambridge
✨Tip Number 1
Get to know the care home vibe! Before your interview, visit the place if you can. Chat with staff or residents to get a feel for the environment. This will help you connect better during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with residents and their families, think of some scenarios where you might need to use your communication skills. Role-play with a friend to boost your confidence.
✨Tip Number 3
Show off your multi-tasking magic! During the interview, share examples of how you've juggled multiple tasks in previous roles. This will demonstrate that you can handle the varied responsibilities of the Admin Assistant role with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Care Home Admin & Guest Experience Coordinator in Cambridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and creating a vibrant environment.
Tailor Your CV:Make sure your CV is tailored to the Admin Assistant role. Highlight your multi-tasking abilities, computer skills, and any experience you have in customer service or administration. We love seeing how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about your experiences and how they relate to the role. Remember, we’re all about creating a happy environment for our residents!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits package right there!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Admin Assistant role. Familiarise yourself with the tasks mentioned in the job description, like handling files and engaging with residents. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
Since this role requires a genuine interest in residents and their families, be prepared to share examples of how you've successfully interacted with people in previous roles. Highlight your ability to create a welcoming environment and your experience in customer service or similar settings.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you handle multi-tasking or difficult situations over the phone. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the care home and its culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you. You could ask about training opportunities or how the team supports each other in creating a vibrant environment.
