At a Glance
- Tasks: Enhance resident well-being and redefine customer service in a supportive environment.
- Company: Barchester Healthcare Homes, dedicated to improving lives in Birmingham.
- Benefits: Competitive rewards, company car, annual bonus, and a focus on well-being.
- Other info: Collaborative team environment with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while driving innovative service initiatives.
- Qualifications: Project management skills and experience in customer experience design required.
The predicted salary is between 35000 - 45000 Β£ per year.
Barchester Healthcare Homes Limited is seeking a Customer Experience Manager to redefine customer service and enhance resident well-being in Birmingham. You will drive initiatives that improve the living experience, ensuring that residents' needs are prioritized. Collaboration with various teams is essential for success.
The ideal candidate will have:
- Project management skills
- A background in customer experience design
- The ability to communicate effectively with diverse audiences
A competitive rewards package, including a company car and annual bonus, is provided.
Resident Experience Manager: Drive Well-Being & Service in Birmingham employer: Barchester Healthcare Homes Limited
Barchester Healthcare Homes Limited is an exceptional employer that prioritises the well-being of both its residents and employees. With a strong focus on collaboration and innovation, the company fosters a supportive work culture where your contributions directly enhance the living experience for residents. Employees benefit from a competitive rewards package, including a company car and annual bonus, alongside ample opportunities for professional growth in a fulfilling environment.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team