At a Glance
- Tasks: Deliver engaging digital training and support colleagues in using new systems.
- Company: Barchester Healthcare, leading the way in digital transformation for quality care.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for growth and impact in healthcare.
- Why this job: Be a key player in transforming healthcare through innovative digital solutions.
- Qualifications: Experience in digital training and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care. Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
- Delivering Digital Systems Training
- Deliver engaging face‑to‑face, virtual and one‑to‑one training sessions across your region.
- Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
- Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
- Monitor training completion and maintain accurate attendance and learning records.
- Supporting New Starters
- Deliver digital systems training as part of the onboarding process.
- Ensure new starters have the correct system access and understand how to use digital tools effectively.
- Assess and sign off competency where required.
- Provide ongoing coaching, mentoring and support to new colleagues.
- Driving Digital Adoption & Change
- Support the successful implementation of new digital systems across homes and hospitals.
- Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
- Identify training needs and recommend the most effective learning solutions.
- Support change management initiatives to ensure smooth transitions to new technologies.
- Quality & Continuous Improvement
- Maintain expertise across a range of digital systems and training methodologies.
- Attend train‑the‑trainer programmes and ongoing professional development activities.
- Support quality assurance activities and provide feedback to improve training delivery.
- Promote learning and development opportunities across the organisation.
About You
Essential
- Experience delivering digital systems training from implementation through to adoption.
- Excellent presentation, communication and facilitation skills.
- Minimum C&G 7300 qualification (or equivalent).
- Level 3 Diploma in Health & Social Care or experience within a social care environment.
- Full UK driving licence and willingness to travel, including occasional overnight stays.
Digital Operational Trainer in Billingham employer: Barchester Healthcare Homes Limited
Barchester Healthcare is an exceptional employer, particularly for those passionate about enhancing digital capabilities in the healthcare sector. With a strong commitment to employee development, you will benefit from ongoing training and support while working in a collaborative environment that values innovation and quality care. The role offers the unique advantage of field-based work across diverse locations, allowing you to make a meaningful impact on the lives of colleagues and residents alike.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Operational Trainer in Billingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Operational Trainer role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to digital training and change management. We suggest doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or presentation that highlights your experience in delivering digital systems training. We want to see how you’ve made an impact in previous roles, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board as a Digital Operational Trainer!
We think you need these skills to ace Digital Operational Trainer in Billingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in delivering digital systems training. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves a lot of training and interaction, it’s crucial to demonstrate your excellent presentation and facilitation skills. Use examples from your past experiences to illustrate how you’ve effectively communicated complex information.
Highlight Your Adaptability:Barchester is all about embracing new technologies, so let us know how you've successfully supported change management initiatives in the past. Share specific instances where you helped colleagues adapt to new systems or processes.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Barchester Healthcare Homes Limited
✨Know Your Digital Systems
Make sure you’re well-versed in the digital systems Barchester uses. Familiarise yourself with their functionalities and how they enhance care delivery. This will not only show your enthusiasm but also your readiness to train others effectively.
✨Showcase Your Training Skills
Prepare to demonstrate your training techniques during the interview. Bring examples of past training sessions you've conducted, highlighting your ability to engage different audiences. This will help them see you in action, even if it's just through discussion.
✨Emphasise Communication and Facilitation
Since this role requires excellent communication skills, be ready to discuss how you’ve successfully facilitated training in the past. Share specific instances where your communication made a difference in understanding or adoption of new systems.
✨Be Ready for Change Management Questions
Expect questions about how you handle change and support others through transitions. Prepare examples that illustrate your experience in driving digital adoption and how you’ve helped colleagues embrace new technologies.
