At a Glance
- Tasks: Drive sales and occupancy for a prestigious care home through innovative marketing and community networking.
- Company: Join Barchester, an industry-leading care provider with a focus on exceptional quality care.
- Benefits: Attractive salary plus commission, retail discounts, wellbeing support, and career development opportunities.
- Other info: Be part of a respected team that values your contributions and offers progression.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Sales and marketing experience preferred; self-motivated and confident communicator.
The predicted salary is between 27000 - 33000 £ per year.
Competitive salary plus commission
Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.
We are looking for a professional sales professional who will support this home to increase occupancy.
This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.
You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
- REWARDS PACKAGE
- Attritive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills.
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities togenerate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
- NEED TO HAVE
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence.
- NEED TO DO
- Represent Barchester and our state of the art home in a friendly and professional manner.
- Responsible for all sales activity for the home.
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
- Engage with residents and relatives to understand their experience and requirements.
- Respond to sales enquiries.
- Actively generate leads and identify local marketing opportunities.
- Maintain a contacts database.
Barchester are dedicated to ensuring that our team are respected and their contribution valued.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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Customer Relationship Manager in Walton-on-Thames employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer for chefs seeking a fulfilling role that prioritises work-life balance and quality. With a commitment to person-centred hospitality, we offer flexible working hours, opportunities for professional growth, and a supportive environment where your culinary talents can shine. Join us in making a meaningful impact on the lives of our residents while enjoying a range of benefits, including free learning and development and participation in our annual Hospitality Awards.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
