At a Glance
- Tasks: Manage enquiries, improve conversion rates, and represent our home professionally.
- Company: Join Barchester, a supportive employer with great career progression.
- Benefits: Competitive salary, commission structure, retail discounts, and wellbeing support.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Sales and marketing experience preferred; data analysis skills are a plus.
The predicted salary is between 27000 - 33000 £ per year.
competitive salary plus commission
REWARDS PACKAGE
- Attritive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
RESPONSIBILITIES
- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills.
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities togenerate enquiries, drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance
NEED TO HAVE
- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence.
NEED TO DO
- Represent Barchester and our state of the art home in a friendly and professional manner.
- Responsible for all sales activity for the home.
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
- Engage with residents and relatives to understand their experience and requirements.
- Respond to sales enquiries.
- Actively generate leads and identify local marketing opportunities.
- Maintain a contacts database.
Barchester are dedicated to ensuring that our team are respected and their contribution valued.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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Customer Relationship Manager in Exmouth employer: Barchester Healthcare Homes Limited
Barchester is an exceptional employer for chefs seeking a fulfilling role that prioritises work-life balance and quality. With a commitment to person-centred hospitality, we offer flexible working hours, opportunities for professional growth, and a supportive environment where your culinary talents can shine. Join us in making a meaningful impact on the lives of our residents while enjoying a range of benefits, including free learning and development and participation in our annual Hospitality Awards.
Contact Details:
Barchester Healthcare Homes Limited Recruitment Team
