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- Tasks: Support client services and build strong relationships with key B2B clients in the legal sector.
- Company: Join BARBRI, a global leader in legal ed-tech, transforming legal education for the future.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and strategic partnerships.
- Why this job: Be part of an innovative team making legal education accessible and impactful.
- Qualifications: Experience in operations and client services, with a passion for excellent customer support.
The predicted salary is between 30000 - 40000 £ per year.
BARBRI is the recognised global leader in legal ed-tech, providing a suite of technology-driven products and solutions that serve students, professionals, law schools, and law firms throughout the legal lifecycle. We focus on flexible learning, centred around new skills, new roles, new disciplines, and new ways of working.
As B2B Client Services Adviser, you will be responsible for supporting client services for all BARBRI Global UK B2B relationships. This includes onboarding and establishing delivery for all key B2B clients, including law firms, universities, corporate employers, ALSPs, governments, and public sector organisations. You will be a key member of the Strategic Client Partnerships Team and will establish a close working relationship with BARBRI’s Global Operations Team and the Revenue Operations Team.
You will help maintain BARBRI’s relationships with external agents and partners, leveraging your background in operations and client services management to provide excellent customer service to law firms, corporate employers, governments, and public sector organisations.
Priorities for the Business:
- Driving Execution: Translates strategic priorities into operational reality; aligns communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.
- Building Partnerships: Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organisations to help achieve business goals.
Position Responsibilities:
- Support the Strategic Client Partnerships Team in providing excellent client service to help maintain BARBRI’s UK B2B revenue streams to meet organisational budget and strategic priorities.
- Help support and sustain strong relationships with key clients and act as a trusted partner for individuals within these organisations, responsible for the organisation of legal training and learning and development.
Client Services Adviser in London employer: BARBRI SQE Prep
Contact Detail:
BARBRI SQE Prep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Adviser in London
✨Tip Number 1
Network like a pro! Reach out to people in the legal ed-tech space, especially those connected to BARBRI. Attend industry events or webinars and don’t be shy about introducing yourself – you never know who might help you land that Client Services Adviser role!
✨Tip Number 2
Prepare for those interviews by researching BARBRI’s products and services. Understand their approach to legal education and think about how your background in client services can contribute to their mission. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It shows you’re proactive and genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the BARBRI family. Let’s get you that job!
We think you need these skills to ace Client Services Adviser in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Adviser role. Highlight your experience in operations and client services management, and don’t forget to showcase any relevant skills that align with BARBRI’s innovative approach to legal education.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about legal ed-tech and how your background makes you a perfect fit for the Strategic Client Partnerships Team. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since this role involves maintaining strong relationships with key clients, make sure to highlight your customer service experience. Share specific examples of how you've successfully supported clients in the past and what impact it had.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at BARBRI SQE Prep
✨Know Your Client Services Inside Out
Before the interview, make sure you understand the ins and outs of client services management, especially in a B2B context. Research BARBRI’s approach to client relationships and think about how your experience aligns with their innovative strategies.
✨Showcase Your Relationship-Building Skills
During the interview, be ready to share specific examples of how you've built and maintained strong partnerships in previous roles. Highlight your ability to act as a trusted partner and how you’ve supported clients in achieving their goals.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss challenges you've faced in client services and how you overcame them. This role requires driving execution and translating strategic priorities into operational reality, so showcasing your problem-solving skills will be key.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in BARBRI’s future direction and client service strategies. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.