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For Companies At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a fast-paced retail environment.
- Company: Join the iconic Barbour brand, known for its stylish and functional clothing since 1894.
- Benefits: Enjoy staff discounts, healthcare plans, and 25 days holiday plus rewards for your hard work.
- Why this job: Be a brand ambassador and make a real impact in a globally recognised lifestyle brand.
- Qualifications: Passion for customer service and ability to thrive in a target-driven environment.
- Other info: Flexible hours and opportunities for career development in a supportive team.
Company Description
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview
We have an exciting opportunity for a Sales Assistant to join our Neal Street Store on a 14-hour part-time temporary contract. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Essential Duties and Responsibilities
- Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity, as may be required by senior management.
Skills and Experience
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment.
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Effective time management skills for organising self appropriately.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Flexibility with working hours is essential.
Benefits
- Staff discount
- Life Insurance
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays (if you are a part-time or temporary employee, your holiday entitlement will be prorata\’d)
- Refer a friend bonus scheme
- Length of Service Rewards
- Access to training and development activities to support your career development
- Wellbeing support
- Refer a friend bonus scheme
- Reward & Recognition Program
Additional Information
- This is a temporary contract.
Note
In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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Sales Assistant - Neal Street employer: Barbour
Contact Detail:
Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Neal Street
✨Tip Number 1
Get to know the Barbour brand inside out! Familiarise yourself with their history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a retail environment. Role-playing with a friend can help you feel more confident when it comes to delivering that outstanding service Barbour is known for.
✨Tip Number 3
Network like a pro! Connect with current or former Barbour employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in the role. Don’t wait too long; get your application in as soon as possible!
We think you need these skills to ace Sales Assistant - Neal Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Barbour brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about delivering excellent customer service and representing our iconic brand.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements and how they relate to the Sales Assistant role.
Be Professional Yet Approachable: Your written application should reflect the professional yet friendly vibe of our stores. Use clear language and a positive tone, as this will give us a glimpse of how you might interact with customers on the shop floor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Barbour
✨Know the Brand Inside Out
Before your interview, take some time to research Barbour's history, values, and product range. Understanding their iconic wax jackets and initiatives like Wax for Life will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on providing outstanding service.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in achieving sales targets. Share any strategies you've used to develop selling opportunities and how you can contribute positively to the store's profitability.
✨Dress the Part
As a potential brand ambassador, your appearance matters. Wear something stylish yet professional that reflects the Barbour brand. This not only shows your understanding of their aesthetic but also demonstrates your commitment to the role.
