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- Tasks: Deliver exceptional customer service and promote the Barbour brand during the festive season.
- Company: Join the iconic Barbour family, a lifestyle brand with a rich heritage.
- Benefits: Enjoy staff discounts, healthcare plans, and 25 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team and gain valuable retail experience this Christmas.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Flexible hours available; perfect for students looking to earn over the holidays.
Overview
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview: We have an exciting opportunity for Sales Assistants to join our Neal Street Store on a part time temporary contract, to cover the busy Christmas period. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Responsibilities
- Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity, as may be required by senior management.
Skills and Experience
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Effective time management skills for organising self appropriately.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Flexibility with working hours is essential.
Benefits
- Staff discount
- Staff Uniform
- Life Insurance
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays
- Refer a friend bonus scheme
Additional information
- This is a temporary role to cover the busy Christmas period.
- Contracts available:
- 8 hours x 1
- 16 hours x 2
- Please state on your CV, how many contracted hours you are looking for.
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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Sales Assistant - Neal Street employer: Barbour
Contact Detail:
Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Neal Street
✨Tip Number 1
Get to know the Barbour brand inside out! Familiarise yourself with their history, products, and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customers or upsell products. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Dress the part! Show up in something stylish yet professional that reflects the Barbour brand. This not only demonstrates your understanding of their aesthetic but also shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at Barbour. Let’s get you that Sales Assistant role!
We think you need these skills to ace Sales Assistant - Neal Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Barbour brand shine through. We want to see how much you love delivering excellent customer service and how you can be a fantastic brand ambassador for us!
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We’re looking for skills in customer care and sales, so don’t forget to mention any past roles where you’ve excelled in these areas.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barbour
✨Know the Brand Inside Out
Before your interview, take some time to research Barbour's history, values, and product range. Understanding their iconic wax jackets and initiatives like 'Wax for Life' will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about being a brand ambassador and providing outstanding service.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience in a target-oriented environment. Share how you've achieved sales targets before and what strategies you used to develop selling opportunities. This will highlight your ability to contribute positively to the store's profitability.
✨Dress the Part
Since you'll be representing Barbour, it's important to dress appropriately for the interview. Opt for smart-casual attire that reflects the brand's style. This not only shows respect for the company but also gives you a chance to demonstrate your understanding of current fashion trends.
