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- Tasks: Deliver exceptional customer service and promote the Barbour brand in a fast-paced retail environment.
- Company: Join the iconic Barbour family, a lifestyle brand with a rich heritage since 1894.
- Benefits: Enjoy staff discounts, healthcare plans, and 25 days holiday plus bank holidays.
- Why this job: Be part of a passionate team during the festive season and gain valuable retail experience.
- Qualifications: Strong customer care skills and a passion for fashion are essential.
- Other info: Flexible hours available; perfect for students looking to earn over Christmas.
Company Description
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview
We have an exciting opportunity for Sales Assistants to join our Leeds Store on a part time temporary contract, to cover the busy Christmas period. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Essential Duties and Responsibilities
- Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity, as may be required by senior management.
Skills and Experience
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Effective time management skills for organising self appropriately.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Flexibility with working hours is essential.
Benefits
- Staff discount
- Staff Uniform
- Life Insurance
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays
- Refer a friend bonus scheme
Additional information
- This is a temporary role to cover the busy Christmas period.
- Contracts available:
- 14 hours x 2
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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Sales Assistant - Leeds employer: Barbour
Contact Detail:
Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Leeds
✨Tip Number 1
Get to know the Barbour brand inside out! Familiarise yourself with their history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering excellent service, consider role-playing scenarios with friends or family. This will help you feel more confident when interacting with customers during your interview.
✨Tip Number 4
Be flexible and ready to adapt! The retail environment can be fast-paced, especially during the Christmas period. Show that you're willing to take on various tasks and can handle the hustle and bustle of the shop floor.
We think you need these skills to ace Sales Assistant - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Barbour brand shine through. We want to see how much you love the products and the values behind them. A genuine passion for customer service will definitely catch our eye!
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your ability to work in a fast-paced environment. We’re looking for candidates who can hit the ground running!
Be Professional Yet Approachable: Your written application should reflect a balance of professionalism and approachability. Use clear language and keep it friendly. Remember, as a Sales Assistant, you’ll be representing the Barbour brand, so we want to see that you can communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Barbour
✨Know the Brand Inside Out
Before your interview, take some time to research Barbour's history, values, and product range. Understanding their iconic wax jackets and initiatives like 'Wax for Life' will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about creating positive experiences for shoppers.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience in a target-oriented environment. Share how you've achieved sales targets before and what strategies you used to develop selling opportunities. This will highlight your ability to contribute positively to the store's profitability.
✨Dress the Part
Since you'll be representing the Barbour brand, make sure to dress appropriately for the interview. Opt for smart-casual attire that reflects the brand's style. This not only shows respect but also gives you a chance to demonstrate your understanding of their fashion ethos.
