At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets in a fast-paced retail environment.
- Company: Join the iconic Barbour brand, known for its stylish and functional clothing since 1894.
- Benefits: Enjoy staff discounts, healthcare plans, and 25 days holiday plus bank holidays.
- Why this job: Be part of a legendary brand and gain valuable retail experience this Christmas season.
- Qualifications: Passion for customer service and ability to thrive in a target-driven environment.
- Other info: Temporary role with flexible hours, perfect for students looking to earn during the holidays.
Company Description
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview
We have an exciting opportunity for Sales Assistants to join our Leeds Store on a part time temporary contract, to cover the busy Christmas period. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Essential Duties and Responsibilities
- Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity, as may be required by senior management.
Skills and Experience
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Effective time management skills for organising self appropriately.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Flexibility with working hours is essential.
Benefits
- Staff discount
- Staff Uniform
- Life Insurance
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays
- Refer a friend bonus scheme
Additional information
- This is a temporary role to cover the busy Christmas period.
- Contracts available:
- 14 hours x 2
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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Sales Assistant - Leeds employer: Barbour
Contact Detail:
Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Leeds
✨Tip Number 1
Get to know the Barbour brand inside out! Familiarise yourself with their history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your ability to deliver excellent service will definitely catch their eye.
✨Tip Number 3
Network like a pro! Connect with current or former Barbour employees on LinkedIn. They might share insights about the company culture or even refer you for the role. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about wanting to join the Barbour family. Don’t wait too long, as positions can fill up quickly!
We think you need these skills to ace Sales Assistant - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and representing the Barbour brand!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or customer service. We love seeing how your skills align with what we're looking for, so don’t hold back on those achievements!
Be Professional Yet Personal: While we appreciate a professional tone, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can connect with customers, so let us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining the Barbour family!
How to prepare for a job interview at Barbour
✨Know the Brand Inside Out
Before your interview, make sure you research Barbour thoroughly. Understand their history, values, and product range. Being able to discuss their iconic wax jackets or the Wax for Life initiative will show your genuine interest and help you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to contribute positively to the store's sales and customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience with achieving sales targets. Share any strategies you've used to develop selling opportunities. This is crucial for a Sales Assistant role, so showing that you understand how to drive sales will impress the interviewers.
✨Dress the Part
As a brand ambassador, your appearance matters. Dress in a way that reflects the Barbour style while being professional. This not only shows that you understand the brand but also that you take the interview seriously and are ready to represent them well.