At a Glance
- Tasks: Join our Leadenhall store as a Sales Assistant, delivering top-notch customer service.
- Company: Barbour is a heritage brand known for stylish, functional clothing inspired by the British countryside.
- Benefits: Enjoy staff discounts, healthcare plans, life insurance, and 25 days holiday plus bank holidays.
- Why this job: Be part of a family-owned brand with a rich history and a commitment to sustainability.
- Qualifications: Excellent customer care skills and a passion for fashion are essential; flexibility in hours is a must.
- Other info: This is a permanent part-time role with opportunities to grow within a global brand.
Company Description:
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview:
We have an exciting opportunity for a Sales Assistant to join our Leadenhall store on a 20-hour permanent part-time contract. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Essential Duties and Responsibilities:
- Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity, as may be required by senior management.
Skills and Experience:
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Effective time management skills for organising self appropriately.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Flexibility with working hours is essential.
Benefits:
- Staff discount
- Staff Uniform
- Life Insurance
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays (if you are a part-time or temporary employee, your holiday entitlement will be prorata\’d)
- Refer a friend bonus scheme
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. #J-18808-Ljbffr
Sales Assistant- Leadenhall employer: Barbour
Contact Detail:
Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant- Leadenhall
✨Tip Number 1
Familiarise yourself with Barbour's history and values. Understanding the brand's heritage and commitment to quality will help you connect with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills in a retail setting. Engaging with customers and handling various scenarios will prepare you for the fast-paced environment at Barbour and show your readiness for the role.
✨Tip Number 3
Stay updated on current fashion trends and how they relate to Barbour's offerings. Being knowledgeable about the latest styles will enable you to provide informed recommendations to customers.
✨Tip Number 4
Demonstrate your ability to work towards sales targets by preparing examples of how you've achieved goals in previous roles. This will highlight your drive and suitability for the Sales Assistant position.
We think you need these skills to ace Sales Assistant- Leadenhall
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Barbour's history and values. Familiarise yourself with their products, especially the iconic wax jackets, and how they relate to the British countryside lifestyle.
Tailor Your CV: Highlight your customer service experience and any sales achievements in your CV. Make sure to emphasise skills that align with the job description, such as advanced selling skills and effective communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've successfully contributed to sales targets or provided excellent customer care in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Sales Assistant role.
How to prepare for a job interview at Barbour
✨Show Your Passion for Customer Service
As a Sales Assistant, your ability to deliver excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the brand and its values.
✨Understand the Brand
Familiarise yourself with Barbour's history, products, and values before the interview. Being able to discuss the brand's heritage and its iconic products, like the Bedale and Beaufort jackets, will show your genuine interest and make you stand out as a candidate.
✨Demonstrate Sales Skills
Prepare to discuss your experience in achieving sales targets and how you approach selling. Think of specific instances where you successfully upsold or cross-sold products, as this aligns with the role's focus on contributing to sales profitability.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various customer scenarios. Practice responses to common situations, such as dealing with difficult customers or managing multiple tasks during busy periods, to showcase your problem-solving skills and ability to thrive in a fast-paced environment.