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- Tasks: Deliver exceptional customer service and achieve sales targets in a fast-paced retail environment.
- Company: Join the iconic Barbour brand, known for its stylish and functional clothing since 1894.
- Benefits: Enjoy staff discounts, healthcare plans, and 25 days holiday plus bank holidays.
- Why this job: Be part of a family-owned brand and represent British heritage while gaining valuable retail experience.
- Qualifications: Passion for customer service and ability to thrive in a target-driven setting.
- Other info: Temporary role until January 2025 with opportunities for growth and development.
Company Description
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview
We have an exciting opportunity for a Sales Assistant to join our Ashford Store on an 8 hour part-time temporary contract, to cover the busy Christmas period. You will be reliable and hardworking and have a passion for delivering excellent levels of customer service. The ideal candidate will be confident developing selling opportunities and enjoy working in a fast-paced environment. You will act as a brand ambassador and will be responsible for representing the Barbour brand in a positive and professional manner.
Responsibilities
- Contribute positively towards the sales/ profitability budgets for the store through achieving personal sales targets.
- Deliver outstanding customer service at all times.
- Be a brand ambassador promoting the brand within the locality.
- Maintain shop floor standards both front and back of house.
- Undertake and apply accurate Company administration procedures.
- Comply with Company security procedures.
- Actively support store management procedures, in line with Company policy.
- Ensure all Health & Safety regulations and Company procedures are adhered.
- Accurately process transactions through the till system.
- Undertake any other reasonable activity, as may be required by senior management.
Skills and Experience
- Excellent customer care and advanced selling skills.
- Understanding of requirements to work in a target orientated environment
- Acting with a professional and respectful manner to all individuals.
- Understanding current market trends in relation to clothing/ fashion.
- Effective time management skills for organising self appropriately.
- Excellent verbal and written communication skills to build strong relationships internally at all business levels.
- Able to analyse basic internal data and could translate into actions.
- Understanding and ability to implement visual merchandising standards.
- Information Technology skills including experience of EPOS systems, MS Outlook.
- Flexibility with working hours is essential.
Benefits
- Staff discount
- Staff Uniform
- Life Insurance
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays
- Refer a friend bonus scheme
Additional information
- This is a temporary role until end of January 2025.
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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Sales Assistant- Ashford employer: Barbour
Contact Detail:
Barbour Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant- Ashford
✨Tip Number 1
Get to know the Barbour brand inside out! Familiarise yourself with their history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in becoming a part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can be a fun way to prepare for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former Barbour employees on LinkedIn. They might share insights about the company culture or even refer you for the position. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Assistant- Ashford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering excellent customer service. Share any experiences where you've gone above and beyond to help a customer, as this is key for the Sales Assistant role.
Highlight Your Sales Skills: Make sure to mention any previous sales experience or achievements. We want to see how you can contribute to our sales targets, so don’t be shy about showcasing your selling skills!
Be Professional and Personable: Your written application should reflect your ability to represent the Barbour brand positively. Use a friendly yet professional tone, and remember to proofread for any errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Barbour
✨Know the Brand Inside Out
Before your interview, take some time to research Barbour's history, values, and product range. Understanding their iconic products, like the Bedale and Beaufort jackets, will help you speak confidently about the brand and show your passion for it.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to contribute positively to the store's sales and customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in a target-oriented environment. Share any achievements related to meeting or exceeding sales targets, and think about how you can apply those skills to help Barbour achieve its profitability goals during the busy Christmas period.
✨Dress the Part
As a potential brand ambassador, it's important to reflect the Barbour style in your appearance. Wear something that aligns with their aesthetic while remaining professional. This shows that you understand the brand and are ready to represent it well.
