IT Apprentice

Company Description:

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour\’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview:

We have an exciting opportunity for an IT Apprentice to join our IT Infrastructure and Cyber Security team. The role will enable the successful IT Apprentice to develop their skills across a range of services whilst working in a professional environment.The role will report to the Barbour IT Infrastructure and Cybersecurity Manager and will focus on cybersecurity elements within an IT infrastructure based team

A key part of the role will be in the remediation or mitigation of vulnerabilities that are identified and reported to us from our managed security operations centre.

In addition, cyber security improvements projects to harden our environment would be throughout the apprenticeship by using IT industry standard tools to rollout configurations throughout the business

Also, there will be some 1st/2nd line support duties, to help the individual gain experience of general IT in a working business environment

Main Duties and Responsibilities:

Asset Management: Ensure that end-user assets are managed through their lifecycle and provide 1st line support on the introduction, management & decommissioning of devices.

• Standard procedure creation on the above stages for management of assets
• Verifying and updating processes to deploy security products to those assets

Access Control: Account creation and closure to provide users with the least possible access to undertake their roles. Working with privileged account management software to improve the usage of privileged and service accounts

• Standard procedure creation and updates on account creation, updates and removal
• Identify and enhance processes, working with the Infrastructure and Service Ops team

Training and Awareness: Manage the Cyber Security training and awareness process including the reporting on cyber security compliance and follow-up training and guidance.Including:

• Business email phishing test platform
• Reporting to senior business group
• Updating content for training to end-users and the business as a whole

Protective Technology: Review & assess vulnerabilities across our environment and work with the Infrastructure and Service Operation teams to mitigate and resolve.Including:

• MDM and AD tools to configuration settings
• Removal of end of life software/applications
• Script creation for mass updates
• Testing, submission and implementation throughout lifecycle of a change (as per ITIL process)

Projects: Working with the team on critical cyber security projects to harden the environment

• Reviewing configurations, best practices and bringing to attention Infrastructure manager/IT department
• Working with 3rd parties and internal staff to develop, test and implement security policies/frameworks

Detection: Managing mail filtering and phishing alerts to identify, detect and analyse threats.

• Using gold standard email security products to investigate reports for business users
• Evaluating and updating policies to better protect business whilst working with the business

Skills and Experience:

• Have a keen interest in wanting to start a career working in IT, with a focus on wanting to develop.
• A keen interest in cyber security concepts and best practices
• Be confident, approachable and have a good telephone manner
• Be a good listener and problem solver
• Be organised and able to manage own work
• Pc\’s:Good knowledge of Windows 10 and above
• Applications: Knowledge of Microsoft Office 2016 or greater, ideally including troubleshooting as well as installation
• Hardware: Working knowledge of desktop PC and Notebook to build/upgrade level.
• Basic computer networking skills
• Able to work well in a team
• Working collaboratively with colleagues and third parties including best practice source control and documentation.
• Right first-time attitude and high level of accuracy
• Proactive approach to continuous improvement and problem solving
• Ability to adapt communication approach to audience regardless of level in the organisation

Additional information:

• Some travel to UK and overseas maybe be required for support and project work.

Benefits:

• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays (prorata\’d to contract length)
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Wellbeing support
• Refer a friend bonus scheme

Additional information:

Please apply via: https://www.getmyfirstjob.co.uk/discover/job/260307/1/it/south-shields/it-apprentice

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. #J-18808-Ljbffr