Customer Service Team Lead – Referencing & Coaching

Customer Service Team Lead – Referencing & Coaching

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
B

At a Glance

  • Tasks: Lead a team to deliver top-notch tenant references and enhance customer experience.
  • Company: Join Barbon Group Ltd., a leader in customer service excellence.
  • Benefits: Supportive environment with growth opportunities and a focus on development.
  • Other info: Great chance to drive performance and improve processes.
  • Why this job: Make a real difference in customer service while leading a dynamic team.
  • Qualifications: Experience in call centre management and strong leadership skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Barbon Group Ltd. is seeking a proactive Team Leader to join the Referencing Team in the UK. You will lead a team of Customer Service Specialists, ensuring high-quality tenant references and excellent customer experience across the HomeLet and Let Alliance brands.

The ideal candidate will have call centre management experience, strong people leadership skills, and the ability to drive performance and process improvements. The role offers a supportive environment with opportunities for development.

Customer Service Team Lead – Referencing & Coaching employer: Barbon Group Ltd.

Barbon Group Ltd. is an excellent employer that prioritises the growth and development of its employees within a supportive and dynamic work environment. As a Team Leader in the Referencing Team, you will benefit from a culture that values collaboration and innovation, while also having access to tailored training programmes that enhance your leadership skills and career progression. Located in the UK, this role offers the unique advantage of being part of a reputable company that is committed to delivering exceptional customer service across its brands.

B

Contact Details:

Barbon Group Ltd. Recruitment Team

We think you need these skills to ace Customer Service Team Lead – Referencing & Coaching

Call Centre Management
People Leadership Skills
Performance Management
Process Improvement
Customer Service Excellence
Team Leadership
Communication Skills