Mandarin Speaking Job-accounts

It is essential that all candidates applying have a minimum 3 years proven UK work experience. Our Client is looking for a Fluent Mandarin Swift Payments, Operations to join their small team on a permanent basis. This position is full time in office, 5 days per week.
The successful candidate will deliver operational processes to support the business and customers whilst maintaining close to zero operational risk losses. To cover multi discipline Operational services including but not limited to Domestic and International Payments. Support and cover for transaction flow and data entry for international and domestic payments.
* Monitoring of daily queue management to review/process; status of payments, client statements, account status and non-receipt of funds.
* Case Handling including dealing with funds that have been returned by our agent banks, funds that have been held by our agent banks for AML reasons and messages to request further information from our clients to facilitate held payments.
* Processing of monthly charges against the Participant accounts relating to bank charges and overdraft usage.
* Understanding of the wider processes intra-day credit monitoring and case handling. Must be competent on MS Office 2007 and SWIFT.
* Ability to communicate (written and oral) fluently in Mandarin is essential.