At a Glance
- Tasks: Create a welcoming atmosphere and manage guest check-ins with professionalism.
- Company: Join Lovely Pubs, where individuality and community thrive.
- Benefits: Enjoy discounts on food, tips, hotel stays, and access to exclusive savings.
- Other info: Flexible earning options and continuous training for personal development.
- Why this job: Be part of a supportive family that values your true self and growth.
- Qualifications: Strong interpersonal skills and a passion for guest satisfaction.
The predicted salary is between 20000 - 25000 £ per year.
Join Lovely Pubs: Where individuality is celebrated, and community is at the heart of everything we do. At Lovely Pubs, we are not just offering a job, we are inviting you to be part of our growing family, where your true self is valued.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a Receptionist:
- Create a welcoming and positive first impression for guests arriving at the hotel.
- Manage check‑ins efficiently, especially during busy periods.
- Handle various enquiries from guests with professionalism and attentiveness.
- Utilise IT systems effectively to manage reservations and guest information.
- Possess strong interpersonal skills and prioritise guest satisfaction.
Reception Staff employer: Baraset-Barn
At Lovely Pubs, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated and community is at the forefront. As a member of our reception staff, you will enjoy a supportive environment that prioritises personal and professional growth, alongside fantastic benefits such as generous discounts, a fair share of tips, and access to a comprehensive healthcare cash plan. Join us in creating memorable experiences for our guests while being part of a family that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Staff
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine. Lovely Pubs values individuality, so show them who you are and how you can contribute to their community.
✨Tip Number 2
Prepare for those tricky questions! Think about how you can demonstrate your strong interpersonal skills and your ability to create a welcoming atmosphere. Practice makes perfect, so get a mate to help you out!
✨Tip Number 3
Show your enthusiasm for the role! Talk about why you want to be part of the Lovely Pubs family and how you can help enhance guest satisfaction. Your passion can really set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Reception Staff
Some tips for your application 🫡
Be Yourself:At Lovely Pubs, we celebrate individuality, so let your personality shine through in your application. Share what makes you unique and how you can contribute to our welcoming atmosphere.
Show Your Passion for Hospitality:We want to see your enthusiasm for providing excellent service. In your written application, highlight any previous experience in hospitality or customer service and how it has shaped your approach to guest satisfaction.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Reception Staff. Mention your skills in managing check-ins, handling enquiries, and using IT systems, as these are key to the position.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Baraset-Barn
✨Show Your Personality
At Lovely Pubs, individuality is celebrated, so don’t be afraid to let your true self shine through during the interview. Share personal anecdotes that highlight your unique qualities and how they align with the company’s values.
✨Demonstrate Guest-Centric Skills
Since the role involves creating a welcoming atmosphere, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure guest satisfaction.
✨Familiarise Yourself with IT Systems
As a Receptionist, you'll need to manage reservations and guest information using IT systems. Brush up on any relevant software or tools you’ve used before, and be ready to discuss how you can quickly adapt to new systems.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company culture. Inquire about the team dynamics, training opportunities, or how they celebrate individuality within the workplace. This shows you’re genuinely interested in being part of their family.
