Bartender - Swiss Butter - Holborn - London

The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds.

Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved To earn Shift Leader:

Key Performance Areas (KPAs)

• Bar Readiness
  • Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service.
• Beverage Quality & Service Pace
  • Prepare every approved beverage exactly to the current recipe and presentation standard.
  • Deliver bar output through the approved service flow and protect the 5-minute beverage target.
  • Use approved pairings and natural upselling without altering product standards.
• Stock, Waste & Cost Control
  • Maintain stock/par and record consumption, inventory and waste accurately in the approved system.
  • Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround.
• Legal, Hygiene & Safety
  • Maintain approved storage temperatures, hygiene and beverage safety.
  • Comply with the approved local alcohol/legal overlay for the market.
  • Escalate equipment, technology, safety and supply failures through the correct playbook/manager route.
• Close & Team Coordination
  • Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification.
  • Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation.

To earn Shift Leader:

• Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan.
• Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty.
• Performance: Meet the published People OS promotion performance gate for the relevant cycle.
• Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved.
• Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart.
• Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Additional Responsibilities & Reporting

• Undertake responsibilities assigned by the Direct Supervisor.

• Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls.
• Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements.
• Complete the current Bartender Academy and practical certification before independent assignment.

Key Performance Indicators (KPIs)

• Bar is fully ready before service and by the approved T-15 readiness gate.
• Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target.
• Inventory, consumption and waste records are complete and accurate.
• 100% compliance with local alcohol

#J-18808-Ljbffr