At a Glance
- Tasks: Lead a dynamic front-of-house team and ensure exceptional service in a luxury restaurant.
- Company: St. James's Hotel and Club, a historic gem in Mayfair offering contemporary luxury.
- Benefits: 50% off for friends and family, continuous training, travel card, and generous holiday entitlement.
- Other info: Flexible working hours with opportunities for career growth in a prestigious environment.
- Why this job: Join a legacy of hospitality and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality management with strong leadership and communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Nestled in a quiet cul-de-sac in the heart of Mayfair, St.
James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury.
Since its inception in 1857 as an elite gentleman’s club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen.
Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy.
The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique.
The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St.
James’s skyline.
What truly defines the "St.
James’s story" is its blend of history and heart.
Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years.
It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.
We are looking for an experienced, hands-on Restaurant Manager to lead our front-of-house team and help drive the continued success of our food and beverage operation.
The Role
As Restaurant Manager, you will oversee the day-to-day operation of our restaurant and bar, ensuring consistently high service standards while inspiring and developing your team.
You will work closely with the Food and Beverage Operations Manager and the Head Chef and senior hotel management to deliver an exceptional guest experience, maximise revenue, and maintain the highest standards of quality and professionalism.
Key Responsibilities
- Lead and motivate the front-of-house team to deliver exceptional service.
- Manage the daily operation of the restaurant and bar, ensuring smooth and efficient service.
- Recruit, train, coach, and develop team members.
- Create staff rotas and manage labour costs effectively.
- Monitor service quality and ensure compliance with 5-star hospitality standards.
- Build strong relationships with guests, responding professionally to feedback and resolving issues promptly.
- Work closely with the kitchen team to deliver a seamless dining experience.
- Manage stock control, ordering, and inventory for beverages and front-of-house supplies.
- Ensure compliance with food safety, licensing, health and safety, and company procedures.
- Support the planning and delivery of private dining, events, and special occasions.
- Drive sales through excellent guest engagement, upselling, and creative promotional initiatives.
About You
You are an experienced hospitality professional with a passion for delivering outstanding guest experiences.
You thrive in a hands-on environment, lead by example, and enjoy developing high-performing teams.
You will have
- Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a quality hotel or restaurant.
- Strong leadership and team development skills.
- Excellent communication and organisational abilities.
- A genuine passion for food, wine, cocktails, and exceptional service.
- Commercial awareness with experience managing budgets, labour, and stock.
- Confidence working in a fast-paced environment while maintaining impeccable standards.
- Flexibility to work evenings, weekends, and public holidays as required.
- Personal
- Licence
Your hours of work
- Reporting to the Food and Beverage Operations Manager, the role is full-time, 40-hours per week. Working to a flexible rota with a 30-minute unpaid break.
What We Offer
- 50% off from room and F&B outlets for friends and family
- Continuous training and development for all staff of all levels
- TFL monthly travel card for zone 1 -2 paid after successful completion of probation
- Staff meals provided on shift
- Discretionary service charge
- Laundry service all formal uniform
- Introduce a friend scheme
- Employee
- Assistance Programme
- Holiday entitlement for full time is 28 days per year, including public and bank holidays, increasing to 36 days, every two holiday years to a maximum of eight with long service anniversaries, pro-rata for part-time staff.
If you are an inspiring leader with a passion for luxury hospitality and creating memorable guest experiences, we would love to hear from you.
Restaurant Manager in London employer: Bar & Restaurant
St. James's Hotel and Club is an exceptional employer, offering a unique blend of British heritage and contemporary luxury in the heart of Mayfair. With a strong focus on employee development, we provide continuous training opportunities, generous holiday entitlements, and a supportive work culture that values teamwork and excellence in service. Join us to be part of a legacy of hospitality that has thrived for over 160 years, where your contributions are recognised and rewarded in a refined and intimate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bar & Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bar & Restaurant
Don't be shy about reaching out to Bar & Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bar & Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bar & Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
