F&B Waiter in London

Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentleman's club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen. Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. James's skyline.

What truly defines the "St. James's story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.

The hotel has an opportunity available for Full Time/Part-Time Waiters to join our Food and Beverage team. Your duties will include:

• Running a section of the restaurant to the required restaurant and bar standards.
• Demonstrating knowledge of food menus, beverages and other facilities including guest services within the hotel.
• Knowledge of POS system ensuring that all orders are entered correctly.
• Ensuring a smooth process for order taking and food delivery.
• Carrying out all daily shift duties as per job description and brand standards.
• Handling all guest requests efficiently and professionally.
• Delivering a high standard of cleanliness in restaurant and bar areas, including room service.

The ideal candidate will have the following skills:

• Previous waiter experience working in a 5-star focused restaurant and/or hotel.
• Good communication.
• Approachable and having the desire to challenge themselves within a professional team.
• Ability to multi-task in a fast-paced environment.
• Experience of Health & Safety regulations for food & beverage within the UK.

If you can demonstrate the following skills, that would be an advantage:

• Ability to speak a second language.
• Hospitality qualification.

Your hours of work:

Reporting to the Food and Beverage Operations Manager, the role is full-time, 40-hours per week/ part-time 20 hours per week. Working to a flexible rota with a 30-minute unpaid lunch break.

Benefits:

• 50% off from room and F&B outlets for friends and family.
• Continuous training and development for all staff of all levels.
• TFL monthly travel card for zone 1-2 paid after successful completion of probation.
• Staff meals provided on shift.
• Discretionary service charge.
• Laundry service for all formal uniform.
• Introduce a friend scheme.
• Employee Assistance Programme.
• Holiday entitlement for full time is 28 days per year, including public and bank holidays, increasing to 36 days, every two holiday years to a maximum of eight with long service anniversaries, pro-rata for part-time staff.

You must have the right to live and work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

St. James is calling.... We look forward to receiving your application and getting to know you.