At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Flexible hours with clear career progression opportunities.
- Why this job: No experience needed; kickstart your career in a fun, friendly environment.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27 - 28 £ per hour.
Come and be a Front of House Team Member at Premier Inn in South Mimms/Potters Bar. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £13.56 per hour
Contract Type: Fixed Term Contract until 31/08/2026
Hours: 20 hours per week
Location: South Mimms/Potters Bar Premier Inn, Swanland Rd, Potters Bar, EN6 3NH
Benefits:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Responsibilities:
Join our team at Premier Inn South Mimms/Potters Bar as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Potters Bar employer: Bar & Block
At Premier Inn South Mimms/Potters Bar, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on accommodation and meals. Join us to be part of a friendly team where your contributions are recognised and rewarded, making every day at work meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Potters Bar
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Whether it’s serving a meal or checking in guests, be ready to demonstrate how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make the application process as smooth as possible for you. By applying directly through our site, you’ll have access to all the latest opportunities and updates, plus it shows us you’re keen to join the team!
We think you need these skills to ace Ground Floor Team Member in Potters Bar
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Premier Inn.
Highlight Customer Service Skills:Even if you don’t have direct experience, think about times when you’ve provided great service or helped someone out. Share those stories in your application to show us your customer service potential!
Keep It Simple and Clear:We love straightforward applications! Make sure your writing is clear and easy to read. Avoid jargon and keep your sentences concise so we can quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Bar & Block
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult guest or what excellent customer service means to you. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
