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For Companies At a Glance
- Tasks: Welcome guests, serve meals, and ensure a great stay at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with discounts and a complimentary breakfast.
- Why this job: No experience needed; start your career in a friendly, supportive environment.
- Qualifications: Passion for customer service and teamwork.
- Other info: Enjoy training, career growth, and amazing perks like 60% off hotel stays.
The predicted salary is between 10 - 13 £ per hour.
Overview
Front of House – South Mimms/Potters Bar Premier Inn
Come and be a Front of House Team Member at Premier Inn in South Mimms/Potters Bar. As the friendly face of our hotel, use your customer service skills to welcome guests. Help them rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay: Up to £13.06 per hour
Contract type: Permanent
Hours: 18 hours per week
Location: South Mimms/Potters Bar Premier Inn, Swanland Rd, Potters Bar, EN6 3NH
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
- Join our team at Premier Inn South Mimms/Potters Bar as a Front of House Team Member and use your passion for customer service to its full potential.
- Welcome guests and provide friendly customer service
- Assist with check-in and check-out processes
- Make beverages, serve meals, or assist with other guest services as needed
- Coordinate with housekeeping to ensure rooms are prepared to standard
- Contribute to a positive team environment and uphold brand standards
Ground Floor Team Member employer: Bar & Block
Contact Detail:
Bar & Block Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Premier Inn careers page and submit your application directly. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Ground Floor Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly side and passion for customer service.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant skills or experiences that match what we’re looking for, even if they’re from different jobs or situations.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bar & Block
✨Show Off Your Customer Service Skills
Since this role is all about being the friendly face of the hotel, make sure to highlight any previous customer service experience you have, even if it's informal. Think about times you've gone above and beyond for someone – those stories will resonate well!
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This shows you're genuinely interested and can help you answer questions more effectively.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult guest?' or 'What does teamwork mean to you?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though the job doesn’t require formal attire, it’s important to look presentable. Opt for smart-casual clothing that reflects the hospitality environment. A neat appearance shows you take the opportunity seriously and are ready to represent the brand well.
