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For Companies At a Glance
- Tasks: Welcome guests, assist with check-in, and create a warm atmosphere.
- Company: Join a leading hospitality business at Premier Inn in Solihull.
- Benefits: Enjoy discounts, pension schemes, and free breakfasts.
- Why this job: Perfect for those who love customer service and teamwork.
- Qualifications: No experience needed; just bring your passion for hospitality.
- Other info: Receive training and support from day one in a friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality business in Solihull is seeking a Front of House Team Member at Premier Inn to provide exceptional customer service. No prior experience is necessary, as training and support are offered from the get-go.
Responsibilities include:
- Welcoming guests
- Assisting with check-in
- Making beverages
- Coordinating with housekeeping
Enjoy benefits like discounts, pension schemes, and complimentary breakfasts. This role is perfect for those passionate about customer service and teamwork.
Front of House Team Member – Hospitality & Guest Experience employer: Bar & Block
Contact Detail:
Bar & Block Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member – Hospitality & Guest Experience
✨Tip Number 1
Get to know the company! Research Premier Inn and their values. When you walk in for your interview, show us that you understand what they stand for and how you can contribute to their guest experience.
✨Tip Number 2
Practice your customer service skills! Even if you haven't worked in hospitality before, think of times when you've helped someone or provided great service. Share those stories with us during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. It shows us that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Front of House Team Member – Hospitality & Guest Experience
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing great customer service. Share any experiences, even if they're not in hospitality, that highlight your enthusiasm for helping others.
Be Yourself: We want to get to know the real you! Don’t be afraid to show your personality in your application. A friendly and genuine tone can make a big difference and help us see how you'd fit into our team.
Highlight Teamwork Skills: Since this role is all about working together, mention any past experiences where you’ve collaborated with others. Whether it’s in school, sports, or other jobs, teamwork is key in hospitality!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Bar & Block
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any personal experiences where you went above and beyond for someone, even if it’s not in a professional setting. This will show that you genuinely care about guest experiences.
✨Familiarise Yourself with the Role
Take some time to understand what being a Front of House Team Member entails. Research Premier Inn and think about how you can contribute to their hospitality goals. Knowing the basics about check-in processes and beverage preparation can give you an edge.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult guest?' or 'What does teamwork mean to you?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though this role is in hospitality, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about joining the team.
