Workforce Analytics Specialist

Workforce Analytics Specialist

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
BaptistCare

At a Glance

  • Tasks: Transform workforce data into insights to enhance scheduling and performance in Home Care.
  • Company: BaptistCare, a leading purpose-led care organisation with over 110 years of service.
  • Benefits: Flexible working options, salary packaging, wellbeing benefits, and a values-driven culture.
  • Other info: Join a supportive community dedicated to care, dignity, and inclusion.
  • Why this job: Make a real impact in people's lives while driving change in the Home Care sector.
  • Qualifications: Experience in data analysis and workforce optimisation; strong Excel and Power BI skills.

The predicted salary is between 30000 - 40000 £ per year.

At BaptistCare, we believe in discovering what’s possible in people’s lives and empowering them to live well. Our unique Well-Living® approach to care enables our clients to live their best possible lives at home, where they’re surrounded by the people, community and memories they love the most.

The Workforce Analytics Specialist supports workforce optimisation and scheduling performance across Home Care through workforce analytics, forecasting, modelling and operational insights. Working closely with operational leaders and scheduling teams, the role supports data-informed decision-making, workforce planning effectiveness and continuous improvement outcomes across Home Care Services.

This hybrid national role includes travel between sites, including interstate travel as required, and is offered on a 12-month maximum-term, full-time basis. As a trusted specialist within the Scheduling At Home team, you will:

  • Turn workforce and scheduling data into clear insights and smarter decisions.
  • Spot trends, inefficiencies and opportunities to improve performance and reduce cost.
  • Track key metrics like utilisation, travel efficiency, cancellations and capacity.
  • Build forecasts and models to support workforce planning and service delivery.
  • Drive optimisation initiatives that improve scheduling outcomes and client experience.
  • Partner with leaders to deliver practical, data-driven recommendations.
  • Support accurate reporting, data quality and continuous improvement.

What you’ll bring:

  • You’re a commercially minded analyst who thinks critically, thrives in change and influences through data.
  • Experience in data analysis, workforce analytics, scheduling optimisation, or business intelligence.
  • Background in Home Care, Aged Care, Disability, or Healthcare preferred.
  • Advanced skills in Excel and Power BI.
  • Strong capability in data analysis and manipulation.
  • Understanding of scheduling, rostering, and workforce optimisation.
  • Ability to interpret complex data and turn it into meaningful insights.
  • High level of attention to detail and commitment to accuracy.
  • Ability to communicate data insights clearly and simply.
  • Able to manage competing priorities in a fast-paced environment.
  • Understanding of and alignment with BaptistCare’s Christian identity and values.
  • An unrestricted Australian Driver Licence and ability to travel interstate as required.

This 12-month max term role offers the opportunity to make a genuine contribution during a key period of change. You’ll join a national organisation committed to care, dignity and inclusion — with flexible working options, salary packaging, wellbeing benefits and a values-driven culture.

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Workforce Analytics Specialist employer: BaptistCare

BaptistCare is an exceptional employer that prioritises the well-being and growth of its employees while fostering a values-driven culture. As a Workforce Analytics Specialist, you will have the opportunity to make a meaningful impact in the Home Care sector, supported by flexible working options, comprehensive wellbeing benefits, and a commitment to continuous improvement. Join a national organisation with over 110 years of experience in care, where your insights will help shape the future of service delivery and enhance the lives of those we serve.

BaptistCare

Contact Details:

BaptistCare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Workforce Analytics Specialist

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Apply Directly through Our Website

When you find a suitable opening like Workforce Analytics Specialist at BaptistCare, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!

We think you need these skills to ace Workforce Analytics Specialist

Data Analysis
Workforce Analytics
Scheduling Optimisation
Business Intelligence
Excel
Power BI
Data Manipulation

Some tips for your application 🫡

Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!

Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!

Craft a Tailored Cover Letter:For a full-time role at BaptistCare, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.

Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at BaptistCare. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!

How to prepare for a job interview at BaptistCare

Brush Up on Your Statistics

For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!

Showcase Your Projects

Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!

Get Comfortable with Python and R

Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at BaptistCare!

Prepare for Case Studies

Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.